Facilities Officer – Elysium Fields

About Us

GURNER™ is a visionary luxury lifestyle, wellness and investment brand reshaping how people live, work, and thrive. With a pipeline of over $14 billion and more than 10,000 apartments in delivery or planning across Australia, GURNER™ has become synonymous with cutting-edge design, aspirational living and market-leading innovation.

Our growing platform spans across:

• Residential and mixed-use development – delivering precinct-defining projects that blend luxury apartments, commercial, hotel, and retail
• Funds management – through GURNER™ Capital and GQ, we manage institutional and private capital across real estate and structured finance
• Health and wellness – through Saint Haven (our members-only wellness clubs) and Saint (a higher-octane wellness brand), we are redefining luxury wellbeing at scale

At GURNER™, we don’t just develop properties – we are building a lifestyle, wellness and investment platform designed to create generational impact.

Poised to transform Melbourne's skyline and the Docklands precinct, this world-first luxury wellness hub will set a new benchmark for the city's waterfront with its innovative fusion of modern health, ancient wisdom and neuroscience.

A world by the water, where health and longevity reign supreme, and a community has everything it needs to live the ultimate life**. Elysium Fields** is its own realm, a sanctuary powered by incredible architecture and design, rejuvenating nature, world- leading technology, cutting-edge health and

About the role:

The Residents Experience Officer – Facilities, plays a critical role in supporting the presentation, operation, safety, functionality and longevity of Helios and Yutaka. As the first point of contact for facilities, you will be working closely with the General Manager and specialist service contractors. This hands-on role is responsible for coordinating planned and reactive maintenance activities, undertaking routine inspections, overseeing contractor works, supporting resident maintenance requests and ensuring all common areas, plant and facilities are maintained to the highest luxury residential standards.

Key Responsibilities include:

• Coordinating maintenance contractors, technicians and specialist service providers.
• Responding to resident maintenance requests professionally and efficiently.
• Liaising with residents regarding access requirements and work scheduling.
• Assisting in identifying and documenting defects liability period (DLP) items.
• Coordinating defect rectification works with builders and contractors.
• Coordinating and overseeing maintenance-related components of resident move-ins and move-outs.
• Conducting condition inspections and photographic documentation where required.
• Maintaining maintenance management systems and work order records.
• Tracking contractor attendance, inductions, key management and work completion status
• Conducting regular quality inspections throughout Helios and Yutaka.
• Monitoring cleanliness, presentation and condition of common areas.
• Reporting deficiencies requiring cleaning, repair, landscaping or contractor intervention.
• Assisting in maintaining the premium presentation standards expected of the Elysium Fields brand

The ideal person:

• To be successful in this role, the ideal person will have;
• At least 2-3 years, previous experience in similar roles with premium facilities & hospitality environments
• Ability to prioritise reactive maintenance while managing planned maintenance obligations.
• Sound understanding of building services, infrastructure and maintenance practices.
• Experience coordinating contractors and multiple service providers.
• Experience using computerised maintenance management systems (CMMS) and Microsoft Office applications.
• Strong problem-solving and troubleshooting capability
• Physically capable of undertaking routine inspection activities including walking, stairs and access to plant areas.
• First Aid & CPR Certification – Must be current or willing to obtain
• Ability to handle sensitive situation with confidentiality and professionalism

If the above sounds like you, please apply for this exciting opportunity and be part of the growth journey for Gurner!