Facilities Operations Manager - CMMS

Job ID: 1165447_RR00123588

Facility: NYU Langone Health

Position Type: Full-Time/Regular

Shift: Day

Schedule: Monday-Friday 9am-5pm

Department: Facilities/Real Estate, NYU Langone Health, RED+F-Project Plan+Design (C11),

NYU Langone Health is a fully integrated health system that consistently achieves the best patient outcomes through a rigorous focus on quality that has resulted in some of the lowest mortality rates in the nation. Vizient Inc. has ranked NYU Langone the No. 1 comprehensive academic medical center in the country for three years in a row, and U.S. News & World Report recently placed nine of its clinical specialties among the top five in the nation. NYU Langone offers a comprehensive range of medical services with one high standard of care across 6 inpatient locations, its Perlmutter Cancer Center, and over 320 outpatient locations in the New York area and Florida. With $14.2 billion in revenue this year, the system also includes two tuition-free medical schools, in Manhattan and on Long Island, and a vast research enterprise with over $1 billion in active awards from the National Institutes of Health.

For more information, go to NYU Langone Health (Opens in a new window), and interact with us on LinkedIn (Opens in a new window), Glassdoor (Opens in a new window), Indeed (Opens in a new window), Facebook (Opens in a new window), X (Opens in a new window), YouTube (Opens in a new window) and Instagram (Opens in a new window).

Position Summary:
We have an exciting opportunity to join our team as a Facilities Operations Manager – CMMS.

This position will be responsible for overseeing the daily operations of Real Estate Development and Facilities Computerized Maintenance Management System (CMMS), Enterprise-wide.

Job Responsibilities:

• Oversee the daily operations of Real Estate Development and Facilities Computerized Maintenance Management System (CMMS), Maintenance Connection, for all divisions, including but not limited to, Facilities Operations, Real Estate and Housing, Environmental Services, Security and Locksmith, Design Studio, Art Program and Environmental Health and Safety.
• Act as the key point of contact for all system end users, Medical Center Information Technology (MCIT) and other departments as needed.
• Manage a team of internal staff and external consultants to ensure smooth operation of the system and support a large end user group.
• Oversee a matrixed team of staff, enterprise wide, to ensure accurate asset inventory in CMMS and ensure assets are up to date, including maintenance schedules, locations and equipment information. Collaborate with Construction Project Teams and Operations teams to ensure information is accurate, timely and in accordance with established standards
• Collaborate with all RED+F divisions to standardize functionality, processes and practices across campuses, including equipment and asset management, preventative maintenance, service requests and inventory management.
• Develop and maintain system workflow and configuration and routinely monitor and audit system to ensure proper functionality and data integrity
• Log and track problems and work tickets with external vendor support
• Manage user access and accounts and perform user setup configuration including permissions levels and user security roles including adding, disabling and updating user accounts Provide technical support and user trainings on CMMS system and develop and maintain training plans and training materials
• Maintain business rules, functional requirements, technical and process specifications and integration requirements
• Establish and maintain the standards of system nomenclature, business processes and practices.
• Manage data integrity in CMMS and perform system QA/QC to identify data anomalies and deficiencies
• In collaboration with the Data and Quality Assurance Manager and Analysts, manage reporting requirements and develop and maintain reports and dashboards to support business needs
• Analyze work order performance and drive actions to meet performance metrics and drive improvement
• Identify opportunities for workflow enhancement, performance improvement and continued excellence in line with RED+Fs departmental goals
• Perform other duties as assigned

Minimum Qualifications:

• Bachelors Degree
• 5 years of relevant experience working directly with
• CMMS platforms in a Facilities Operations or Real Estate environment.
• Must be organized, detailed-orientated, dependable and flexible
• Have excellent oral/written communication skills and be able to communicate effectively with stakeholders regarding design and implementation
• Must be organized, detailed-orientated, dependable and flexible
• Ability to multi-task and prioritize multiple projects as business needs change
• Ability to work both independently and as part of a collaborative team

Preferred Qualifications:

• Advanced proficiency with Maintenance Connection in the role of Manager, Supervisor
  or System Administrator
• Bachelors degree in facilities management, information technology, computer science, engineering, business administration, or relevant work experience
• 7 years of work experience in CMMS administration or a relevant setting
• 2 years of work experience in Accruent’s Maintenance Connection or other CMMS platforms

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you’ll feel good about devoting your time and your talents.

At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it’s developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.

NYU Langone Health is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.

View Know Your Rights: Workplace discrimination is illegal.

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $101,493.51 – $152,250.00 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here

Salaries shown on independent jobs related websites reflect market averages and do not represent information obtained directly from NYU Langone. We invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.

This position will be responsible for overseeing the daily operations of Real Estate Development and Facilities Computerized Maintenance Management System (CMMS), Enterprise-wide.

Job Responsibilities:

• Oversee the daily operations of Real Estate Development and Facilities Computerized Maintenance Management System (CMMS), Maintenance Connection, for all divisions, including but not limited to, Facilities Operations, Real Estate and Housing, Environmental Services, Security and Locksmith, Design Studio, Art Program and Environmental Health and Safety.
• Act as the key point of contact for all system end users, Medical Center Information Technology (MCIT) and other departments as needed.
• Manage a team of internal staff and external consultants to ensure smooth operation of the system and support a large end user group.
• Oversee a matrixed team of staff, enterprise wide, to ensure accurate asset inventory in CMMS and ensure assets are up to date, including maintenance schedules, locations and equipment information. Collaborate with Construction Project Teams and Operations teams to ensure information is accurate, timely and in accordance with established standards
• Collaborate with all RED+F divisions to standardize functionality, processes and practices across campuses, including equipment and asset management, preventative maintenance, service requests and inventory management.
• Develop and maintain system workflow and configuration and routinely monitor and audit system to ensure proper functionality and data integrity
• Log and track problems and work tickets with external vendor support
• Manage user access and accounts and perform user setup configuration including permissions levels and user security roles including adding, disabling and updating user accounts Provide technical support and user trainings on CMMS system and develop and maintain training plans and training materials
• Maintain business rules, functional requirements, technical and process specifications and integration requirements
• Establish and maintain the standards of system nomenclature, business processes and practices.
• Manage data integrity in CMMS and perform system QA/QC to identify data anomalies and deficiencies
• In collaboration with the Data and Quality Assurance Manager and Analysts, manage reporting requirements and develop and maintain reports and dashboards to support business needs
• Analyze work order performance and drive actions to meet performance metrics and drive improvement
• Identify opportunities for workflow enhancement, performance improvement and continued excellence in line with RED+Fs departmental goals
• Perform other duties as assigned

Minimum Qualifications:

• Bachelors Degree
• 5 years of relevant experience working directly with
• CMMS platforms in a Facilities Operations or Real Estate environment.
• Must be organized, detailed-orientated, dependable and flexible
• Have excellent oral/written communication skills and be able to communicate effectively with stakeholders regarding design and implementation
• Must be organized, detailed-orientated, dependable and flexible
• Ability to multi-task and prioritize multiple projects as business needs change
• Ability to work both independently and as part of a collaborative team

Preferred Qualifications:

• Advanced proficiency with Maintenance Connection in the role of Manager, Supervisor
  or System Administrator
• Bachelors degree in facilities management, information technology, computer science, engineering, business administration, or relevant work experience
• 7 years of work experience in CMMS administration or a relevant setting
• 2 years of work experience in Accruent’s Maintenance Connection or other CMMS platforms

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you’ll feel good about devoting your time and your talents.

At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it’s developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.

NYU Langone Health is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.

View Know Your Rights: Workplace discrimination is illegal.

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $101,493.51 – $152,250.00 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here

Salaries shown on independent jobs related websites reflect market averages and do not represent information obtained directly from NYU Langone. We invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.

About NYU Langone Health

Be Where Everyone Is Dedicated to Exceptional Care

NYU Langone is a world-class, patient-centered, integrated academic health system with Magnet®-recognized status by the American Nurses Credentialing Center (ANCC). Our trifold mission to care, teach, and discover is achieved daily through NYU Langone’s inclusive culture devoted to excellence across the organization. Here, you can advance your career supported by exceptionally talented faculty and staff in an environment where everyone works together to deliver the best possible outcomes for our patients.

Our Hiring Process

Joining Our Team

Get ready to start your career journey at NYU Langone, where cutting-edge research meets compassionate care, and discover how you can contribute to shaping the future of medicine.

Step 1

Apply Online

The NYU Langone hiring process begins with you applying through our online portal. Be sure to update and upload your resume. Shortly after you submit your application, you will receive an email confirmation. Ten days after applying you will receive a talent assessment to be completed.

Step 2

Schedule Interviews

If selected to continue the interview process, HR will reach out via phone or email first. Then, depending on your position, they will schedule an interview with unit managers or team members. You are encouraged to dress professionally for all interviews.

Step 3

Receive Offer

If you successfully complete the interview process and are identified as a finalist for the position, we will require that you complete a professional reference process. After evaluating the completed references, a decision will be made on who will receive a preliminary offer. If you receive a preliminary offer, HR will start the onboarding process with an agreed-upon tentative start date.

Step 4

Training & Orientation

You will be contacted by an onboarding specialist who will work with you on your pre-boarding requirements. Once fully cleared, we will ask you to complete compliance orientation regulatory training. On your first day, you will attend an online required orientation to acclimate to the health system and report to your new department based on instructions provided by your hiring manager.