Facilities Operations Manager

Facilities Operations Manager - JLL What this job involves: The Operations Manager orchestrates the day-to-day facilities operations across an institutional campus, ensuring all building systems, services, and vendor relationships function seamlessly. This hands-on leadership position serves as the operational backbone of the facilities team, translating strategic objectives into actionable plans while maintaining operational excellence. You'll coordinate multiple service providers, manage work order systems, and ensure optimal building performance while maintaining a safe and functional environment. This role combines technical facilities knowledge with strong organizational skills to keep complex operations running smoothly and efficiently.

What your day-to-day will look like:

• Oversee daily facilities operations including HVAC, electrical, plumbing, and building automation systems to ensure optimal performance and minimal downtime
• Manage work order systems and prioritize maintenance requests, coordinating response times and ensuring timely resolution of facilities issues
• Supervise vendor relationships and service contracts, monitoring performance quality, managing schedules, and conducting regular vendor evaluations
• Conduct facility inspections and walkthroughs to identify potential issues, ensure cleanliness standards, and verify maintenance completion
• Coordinate with the maintenance team to develop preventive maintenance schedules and ensure compliance with equipment service requirements
• Respond to emergency situations and after-hours issues, implementing contingency plans and mobilizing resources as needed
• Track operational metrics and prepare performance reports, identifying trends and recommending process improvements to enhance efficiency
• Acts as CM during absences. Fully authorized to make contract decisions.

Required Qualifications:

• 5+ years as a facilities manager in a facility comparable in size and scope, or 7+ years of direct experience in facilities management with a min.
• Experience must include managing a complex 24/7 operation, encompassing multiple trades and utilities with a diverse workforce
• Excellent communication skills with ability to interact effectively with senior leadership, vendors, and campus stakeholders
• Must be IFMA certified or willing to obtain within 90 days of being hired

Preferred Qualifications:

• Bachelor's degree in Facilities Management, Engineering, Business Administration, or related field
• Prior experience managing facilities maintenance operations in government buildings or large campuses

Location: Egg Harbor Township, NJ (on-site)