Facilities Program Manager

Job Title: Facilities Program Manager

Department: Operations

Reports To: Sr. Director of Operations

Direct Reports: 4 Regional Specialists

Status: Full-Time; regular travel and availability outside normal business hours as required

About Us

Welcome to Es Vedra Cinemas, your ultimate out-of-home entertainment destination! With 18 locations across 6 states, we go beyond the traditional movie experience to bring you movies, bowling, games, and much more all under one roof. At Es Vedra Cinemas, we believe entertainment should be immersive, exciting, and unforgettable. Whether guests are catching the latest blockbuster, enjoying bowling, or diving into arcade games, we offer something for everyone. Our mission is to create exceptional entertainment experiences where families, friends, and communities come together.

Job Description

The Facilities Program Manager oversees facilities, maintenance, and operational support across the Es Vedra Cinemas portfolio. This role leads four Regional Specialists and helps ensure facilities are safe, functional, well-maintained, and operating in accordance with company standards. Reporting to the Sr. Director of Operations, the Facilities Program Manager partners closely with Operations Leaders, General Managers, Support Office departments, vendors, contractors, and other key stakeholders. The ideal candidate is a hands-on, organized, and solutions-oriented leader who can balance preventative maintenance, urgent facility needs, project management, vendor relationships, budget management, and team development.

Job Responsibilities

Regional Facilities Leadership

Provide leadership, direction, and accountability for facilities and maintenance activities across the portfolio.

Directly supervise and support four Regional Technicians, including scheduling, performance management, coaching, development, and accountability.

Establish priorities and ensure facility needs are addressed in a timely and cost-effective manner.

Partner with Operations Leaders and General Managers to understand facility needs and provide timely solutions.

Conduct regular site visits to assess facility conditions, identify opportunities, and ensure company standards are maintained.

Serve as the primary escalation point for significant facilities-related issues.

Maintenance & Preventative Maintenance

Oversee preventative maintenance programs across the portfolio.

Ensure critical building systems, equipment, and facilities are properly maintained.

Monitor completion of scheduled maintenance and ensure follow-up on outstanding issues.

Develop and maintain regional maintenance priorities based on operational needs, facility condition, and business impact.

Respond to urgent facility issues and coordinate appropriate resources to minimize operational disruption.

Identify recurring maintenance issues and develop solutions to prevent repeat problems.

Vendor & Contractor Management

Manage relationships with regional facilities vendors, contractors, and service providers.

Ensure vendors meet company expectations for quality, service, responsiveness, safety, and cost.

Review scopes of work, estimates, invoices, and service agreements as appropriate.

Coordinate contractors for repairs, preventative maintenance, renovations, and facility projects.

Evaluate vendor performance and identify opportunities for improved service and cost efficiency.

Maintain strong relationships with preferred vendors while identifying opportunities for regional consolidation and standardization.

Project Management

Lead and support regional facility projects, including repairs, renovations, equipment replacements, and other capital improvements.

Coordinate project timelines, contractors, budgets, and communication with field leadership.

Ensure projects are completed safely, on time, within budget, and according to company standards.

Provide regular updates to the Sr. Director of Operations and appropriate Operations Leaders regarding project status, risks, and completion.

Assist with planning and prioritization of capital expenditures and long-term facility needs.

Budget & Cost Management

Assist with development and management of the regional facilities budget.

Monitor maintenance and repair expenses and identify cost-saving opportunities.

Review estimates and expenditures to ensure spending aligns with approved budgets and company priorities.

Identify opportunities to reduce recurring maintenance costs without compromising safety, quality, or operational performance.

Provide recommendations to leadership regarding significant repairs, replacements, and capital investments.

Safety, Compliance & Risk Management

Ensure facilities are maintained in a safe and compliant condition.

Partner with Operations and other Support Office departments to address facility-related safety and compliance concerns.

Ensure required inspections, permits, certifications, and maintenance activities are completed as applicable.

Promptly escalate significant safety, environmental, security, or facility risks.

Support incident response and recovery related to facility emergencies, weather events, utility failures, and other disruptions.

Team Leadership & Development

Lead, coach, and develop four Regional Specialists.

Establish clear expectations, priorities, and performance standards.

Conduct regular one-on-one meetings and provide ongoing feedback and coaching.

Manage Specialist schedules and workload to ensure appropriate regional coverage.

Identify training and development opportunities to strengthen the team's technical capabilities.

Foster a culture of accountability, responsiveness, teamwork, and guest service.

Required Skills

Strong understanding of building systems, preventative maintenance, repairs, and general facility operations.

Strong project management and organizational skills.

Ability to prioritize multiple competing needs in a fast-paced operational environment.

Strong written and verbal communication skills.

Proficiency with Microsoft Office, Teams, and Excel.

Knowledge of HVAC, electrical, plumbing, refrigeration, general construction, and other building systems.

Ability to travel regularly throughout the regions.

Ability to respond to facility emergencies and operational needs outside of normal business hours when required.

Education & Experience

5+ years of experience in facilities management, maintenance, construction, building operations, or a related field.

2+ years of leadership or supervisory experience preferred.

Experience managing technicians, maintenance teams, contractors, or vendors.

Experience managing multiple locations or a geographically dispersed portfolio preferred.

Experience managing regional vendor relationships and service contracts.

Relevant technical certifications, licenses, or trade experience.

Travel & Work Requirements

Ability to travel regularly throughout the regions.

Ability to conduct regular site visits to assess facility conditions and operational needs.

Ability to respond to facility emergencies and operational needs outside of normal business hours when required.

This job description is not intended to include every duty or responsibility associated with the position. Responsibilities may change based on business needs.

Es Vedra Cinemas is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.