Facilities Receptionist

IntellecTechs is currently seeking a Facilities Receptionist to support the Facility & Security Management Division at the Russell-Knox Building (RKB) in Quantico, Virginia.

Duties and Responsibilities:

• Answers and transfers phone calls, screening when necessary.
• Schedule facility events.
• Receiving, processing and controlling printed materials and request printing services.
• Process all types of documents to include service tickets, Events, locksmiths and project requests.
• Maintains schedules for maintenance and repairs on the facility.
• Tracking facility work orders.
• Retrieves information as requested from records, email, minutes, and other related documents; prepares written summaries of data when needed.
• Responds to and resolves administrative inquiries and questions.
• Coordinates all incoming calls automation.
• Use computers to perform a wide variety of recording keeping.
• Input, delete, retrieve, manipulate, and correct information databases or automated records.
• Design and produce reports using automated records.
• Assist with inventory and database management for common facility spaces.

· Collecting and or coding for budget or program management purposes.

· Maintaining files related to the office function.

· Responding to oral and written requests for information.

Required Skills/Abilities

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Proficient in Microsoft Office Suite or related software.
• Excellent organizational skills and attention to detail.
• Basic understanding of clerical procedures and systems such as recordkeeping and filing.
• Ability to work independently.

Qualifications

• Must have a Secret Clearance.
• Ability to successfully pass a background check.
• High School Diploma, Associates or Bachelor's degree in related field preferred or combination of education and experience.
• 2+ years of experience in an administrative role.
• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
• Excellent customer service skills and a “can do” attitude.
• High attention to detail.
• Maintain a professional appearance, demeanor, and team-oriented behavior; have mutual respect for management and team members; partner with others to create an exceptional experience for each and every client.
• Be punctual, dependable, goal oriented, and able to receive constructive coaching.

Job Type: Full-time

Pay: $22.00 - $24.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 2 years (Required)
• Clerical: 2 years (Required)

Security clearance:

• Secret (Required)

Work Location: In person