Facilities, Security & Compliance

About SHEIN

SHEIN is a global fashion and lifestyle e-retailer committed to making the beauty of fashion accessible to all. We use on-demand manufacturing technology to connect suppliers to our agile supply chain, reducing inventory waste and enabling us to deliver a variety of affordable products to customers around the world. From our global offices, we reach customers in more than 160 countries. Founded in 2012, SHEIN has nearly 18,000 employees operating from offices around the world, with U.S. Headquarters located in Los Angeles.

In SHEIN, we work with outstanding, creative, and capable peers. We share an energetic and open culture for capable people to discern, work and ignite as a team.

At SHEIN, our culture is driven by our core values: Customer First, Take Ownership, Deliver Results, Make Change, and Celebrate Diversity. These are not just words, they are the principles that guide our work as we strive to meet the needs of our customers around the world.

Official Job Title: Loss Prevention Coordinator

Responsibilities:

• Coordinate the administrative and operational activities that support warehouse operations, ensuring business continuity, compliance with corporate policies, and adherence to regulatory requirements.
• Manage operational assets, access control systems, operational inventories, and site facility services, ensuring accurate record management and resource availability.
• Coordinate the execution and administration of maintenance, cleaning, pest control, waste management, and physical security services, ensuring compliance with the agreed Service Level Agreements (SLAs) established with external vendors.
• Support the execution of operational, asset, and corporate audits by managing documentation, monitoring corrective action plans, and driving continuous improvement initiatives resulting from audit findings.
• Administer Purchase Requisitions (PRs), coordinate suppliers, and monitor contracted services to ensure the timely availability of operational materials, supplies, and services required by the business.
• Ensure compliance with Environmental, Health & Safety (EHS), Civil Protection, and other applicable regulatory requirements by maintaining all required permits, licenses, and mandatory documentation up to date.
• Manage processes related to access control, CCTV systems, incident investigations, and asset protection, contributing to the physical security of company facilities.
• Maintain operational procedures, documentation, and administrative records up to date while promoting process standardization and continuous improvement.
• Collaborate with cross-functional teams and external vendors to ensure the effective execution of site administrative and operational activities.

Key Responsibilities (Main Objectives) & KPIs to be Evaluated

• Loss Prevention, Audits & Incident Investigation.
• Asset Management & Inventory Accuracy.
• Regulatory Compliance, EHS & Civil Protection.
• Facilities Services Management (Maintenance, Cleaning, Pest Control & Waste Management).
• Vendor Performance Management & Service Contract Administration.
• Procurement Administration & Operational Supply Availability.
• Access Control, CCTV & Physical Security Administration.
• Documentation Management, Process Standardization & Continuous Improvement.
• Administrative Support & Operational Coordination.

Qualifications and Skills (Requirements – Mandatory)

• Education: Bachelor's degree in Business Administration, Industrial Engineering, Logistics, Supply Chain Management, Facilities Management, or a related field.
• Experience: Minimum of 2 years of experience in warehouse administration, logistics operations, facilities management, procurement, vendor coordination, or related administrative functions.
• Technical Skills: Proficiency in Microsoft Office (Excel, Word, and PowerPoint). Experience working with ERP systems. Asset and inventory management. Procurement processes (PR/PO). Vendor coordination and administration. KPI tracking and document management.
• Communication: Strong communication skills with the ability to coordinate and follow up effectively with internal stakeholders, external vendors, and cross-functional teams.
• Problem Solving & Analytical Skills: Ability to identify operational deviations, analyze information, and implement effective corrective actions.
• Organization & Execution: Strong organizational skills, excellent follow-up, and high attention to detail, with the ability to manage multiple priorities simultaneously.
• Operational Knowledge: Knowledge of warehouse operations, facilities management, inventory control, operational audits, and regulatory compliance.
• Teamwork: Ability to collaborate effectively with cross-functional teams and external service providers to ensure operational continuity.
• Continuous Improvement: Continuous improvement mindset with a focus on process standardization, operational efficiency, and service optimization.