Facilities Service Administrator

About the Role

We are looking for a Facilities Service Administrator to support the smooth operation of our facilities maintenance and servicing activities. You will handle scheduling, documentation, customer coordination, service records, and administrative support for the operations and technical teams.

Key Responsibilities

• Schedule and coordinate facilities servicing and maintenance appointments.
• Maintain service records, documents, and databases.
• Process service requests, work orders, quotations, and invoices.
• Communicate with clients regarding appointments, updates, and enquiries.
• Support technicians and operations teams with job coordination.
• Monitor service schedules, compliance, and required documentation.
• Maintain equipment and spare parts records.
• Coordinate with suppliers and vendors for parts and materials.
• Prepare servicing and operational reports.
• Provide administrative support to management and field teams.

Requirements

• Experience in administration or office support, preferably in facilities, maintenance, or engineering services.
• Good organizational and time-management skills.
• Proficient in Microsoft Office, especially Excel.
• Strong attention to detail and accurate record-keeping.
• Able to manage multiple tasks and priorities.
• Able to work independently and as part of a team.
• Good communication and customer service skills.
• Experience with scheduling or CRM systems is an advantage.