Facilities Services Technician

Job Title: Facilities Services Technician

Reports to: Manager of Facilities/Facilities Services Supervisor

Department: Facilities + Engineering

Supervises: Does not supervise others

Work Schedule: 40 hours per week, Monday-Friday. This role requires weekend availability.

Salary: $23.09 per hour. This is a non-exempt FLSA position.

Position Summary

The Facilities Services Technician is responsible for ensuring the cleanliness, comfort, and operational efficiency of a facility by performing a range of non-technical services. This role supports daily operations by managing soft services such as cleaning, waste management, mailroom and supply support, venue/ room setup, and general customer service tasks. The technician works closely with the facility managers and other staff to maintain a safe, welcoming, and well-organized environment for all occupants and visitors.

Essential Job Duties (other duties as assigned)

• Cleaning and Housekeeping: Perform routine cleaning tasks including dusting, vacuuming, mopping, window cleaning, restroom sanitation, and replenishing supplies to ensure all areas meet hygiene standards.
• Minor Landscaping: Support the upkeep of outdoor areas by performing light landscaping duties such as leaf and debris removal, trimming shrubs, picking up litter, and ensuring entrances and walkways remain tidy and presentable.
• Waste Management: Collect, segregate, and dispose of waste and recyclables in accordance with facility policies and environmental guidelines.
• Mailroom and Logistics Support: Receive, sort, and distribute incoming mail and packages; assist with outgoing shipments and manage courier services as needed.
• Venue/ room Setup: Prepare and organize event spaces and meeting rooms, including furniture arrangement, equipment setup, and provisioning of additional materials when required.
• Customer Service: Address occupant and visitor requests courteously and efficiently, providing information, directions, or assistance as needed.
• Stock and Supplies Management: Monitor, order, and replenish cleaning materials, restroom supplies, and consumable office supplies to ensure uninterrupted service.
• Health, Safety, and Compliance: Adhere to health, safety, and environmental regulations; report hazards or maintenance issues promptly to the relevant teams. Record Keeping: Maintain logs and checklists for completed tasks, inventory, and incidents as required by facility management.

MOPOP Community:

• Support our internal culture which inspires and empowers our staff to live our mission to its highest standards.

• Contribute to a consistent customer service standard across all departments.

• Work to ensure customer service is ingrained at the core of the team and is reflected outward to our guests and other staff.

Minimum Qualifications

• High school diploma or equivalent; additional certification in facility management or cleaning services is a plus. Equal consideration will be given to candidates with relevant experience in lieu of education or certifications.
• Previous experience in facilities, cleaning, hospitality, or customer service roles preferred.
• Good organizational and time management skills.
• Ability to work independently and as part of a team.
• Excellent communication and interpersonal skills.
• Attention to detail and commitment to maintaining high standards of cleanliness and safety.
• Basic understanding of health, safety, and environmental regulations. Physical ability to perform manual tasks, such as lifting, standing, and walking for extended periods.

Benefits

This full-time position includes Medical/Vision insurance, Dental insurance, 3.08 hours of accrued Vacation per bi-weekly pay period, Seattle Sick/Safe, up to 8 Company Holidays paid throughout the year, EAP, 401k plan with vested match schedule once eligible, and subsidized transportation benefits for Orca Pass or parking.

Why MOPOP?

We’re really glad you’re thinking about joining the team at MOPOP! We believe pop culture is a universal language capable of building connections across a range of people, no matter our differences in race, religion, gender, age, sexual orientation, ability, education, socio-economic status, ethnicity, country of origin, or any other characteristic that makes us who we are. For more than twenty years, we have been showcasing how music, film, fashion, video games, sports, and more spark those connections and create a lasting cultural impact.

MOPOP provides both a physical space and an emotional and intellectual opportunity for people from any background to explore, find and build community, and recognize their own creative potential. This applies not only to our guests, but also to our staff — be it in designing an educational program to engage the next generation of creators, trying to reach a new audience with a marketing initiative, preserving an artifact in our collection, or providing excellent customer service to a visitor. If this sounds like something you’d be into, we’d love to hear from you!

MOPOP’s Mission and Commitment to Diversity, Equity, Inclusion, and Accessibility

Our mission is to activate the world-shaping power of pop culture through participative experiences, discovery, and play. We believe pop culture connects us, and that it is powerful, complex, alive and who we are. MOPOP is actively committed to ongoing learning in the areas of diversity, equity, inclusion, and accessibility (DEIA). In partnership with our community, we hope to also develop safe spaces for their application. This includes taking steps to continue increasing our awareness of institutional “-isms,” as well as uncovering and undoing the ways they show up in museum culture. We recognize this is a process that requires intentionality, energy, and resources, and we are developing a DEIA framework that can cultivate a work environment and museum experience that is truly welcoming for all.

We are committed to creating an inclusive and equitable workplace, and we are proud to be an equal opportunity employer. We believe that having staff, interns, and volunteers with diverse backgrounds enables us to better meet our mission and encourage BIPOC, women, and LGBTQIA2S+ individuals to apply. We acknowledge that our work to build safe spaces and better systems for traditionally marginalized groups is ongoing and will require constant vigilance and expect all MOPOP employees to be part of our DEIA journey.

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Please email [email protected] if you need reasonable accommodations during the application or hiring process.

Don't meet every single requirement?

Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At MOPOP, we are dedicated to building a diverse and inclusive workplace. If you are excited about a role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the candidate we are looking for!