Facilities Site Superintendent

Build a career where your work makes a difference.

About Hearthway, Inc.

At Hearthway, Inc., our work is about more than buildings—it’s about creating safe, well-maintained homes and welcoming communities for the people who live in them.

We manage more than 1,000 apartments throughout the Berkshires, and our Site Superintendents are an essential part of making sure our properties are safe, clean, functional, and cared for.

We are looking for someone who takes pride in their work, enjoys solving problems, and understands that the little things can make a big difference in someone’s home.

At Hearthway, you’ll be part of a mission-driven, inclusive organization where teamwork, respect, accountability, and diversity are valued.

The Opportunity

We are seeking a dependable, hands-on Site Superintendent to join our Facilities team. This position is responsible for the day-to-day maintenance, repair, cleanliness, and general upkeep of assigned residential properties.

You’ll work both independently and alongside a collaborative team to keep rental units, common areas, buildings, and grounds safe, functional, and welcoming for our residents.

This is an ideal opportunity for someone who is self-motivated, mechanically inclined, resourceful, and takes pride in a job well done.

What You'll Do

• Perform routine maintenance and repairs in rental units and common areas
• Respond to work orders and resident maintenance concerns in a timely, courteous, and professional manner
• Maintain clean, safe, and welcoming common areas, including public bathrooms, laundry facilities, and meeting spaces
• Perform general building, exterior, and grounds maintenance
• Identify maintenance needs and proactively address issues before they become larger problems
• Work collaboratively with the Site Superintendent team to maintain consistent quality standards across Hearthway properties
• Communicate professionally and respectfully with residents, coworkers, vendors, and other members of the Hearthway team
• Participate in an after-hours on-call rotation for emergency maintenance issues
• Follow established safety procedures, policies, and standards
• Represent Hearthway’s mission and values in every aspect of your work

What We're Looking For

We’re looking for someone who:

• Is dependable, responsible, and takes pride in their work
• Is a proactive, independent thinker who can assess a problem and find a solution
• Has a strong work ethic and follows through on commitments
• Works well independently while also being a supportive team member
• Communicates respectfully and effectively with people from diverse backgrounds
• Approaches challenges with a positive, creative, and judgment-free mindset
• Demonstrates strong ethical standards and professionalism
• Is comfortable working with diverse populations and socioeconomic backgrounds
• Has basic computer skills, including email, internet, and Microsoft Office
• Has a valid driver’s license and reliable transportation
• Can read, write, and communicate effectively in English

Physical Requirements

This position is hands-on and requires the ability to:

• Push, pull, and lift up to 50 pounds, with occasional lifting of up to 75 pounds
• Climb ladders and perform work at various heights
• Bend, kneel, crawl, and work in confined spaces
• Stand and walk for extended periods
• Work in a variety of indoor and outdoor environments and weather conditions

Why Hearthway?

At Hearthway, the work you do matters. You’ll have the opportunity to use your skills every day while contributing to safe, quality housing and stronger communities.

When you join our team, you’ll:

• Make a difference in the lives of our residents
• Be part of a mission-driven organization
• Work alongside a supportive and collaborative Facilities team
• Be part of an inclusive workplace that values diversity and respect
• Have the opportunity to use your skills in a role where no two days are exactly alike

If you’re someone who takes pride in your work, enjoys solving problems, and wants to make a difference in your community, we’d love to hear from y

Pay: $21.00 - $28.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person