Facilities Specialist – Lichfield Distribution Centre

We're excited to be opening our brand-new Lichfield Distribution Centre in early 2027 and are now recruiting a Facilities Specialist to join our Team! ,

All the details A customer's shopping journey doesn't end in store, and neither does our brand. Behind every great customer experience is a world-class supply chain and our new Lichfield Distribution Centre will play a vital role in ensuring products reach our customers when and where they need them.

This isn't a store. It's a fast-paced logistics operation where thousands of products will be received, processed and dispatched every day.

What You’ll Do Your key accountabilities will include:

• Supporting the safe, compliant and efficient operation of the site through effective facilities management, maintenance coordination, contractor management and workplace services
• Being the subject matter expert and advisor on statutory building compliance, planned and reactive maintenance, asset management, CAFM and hard and soft FM services
• Managing contractors and service providers, monitoring KPIs and SLAs, controlling costs and identifying improvements
• Supporting mobilisation and stabilisation, including asset handover, compliance documentation, maintenance arrangements and defect management

Who You Are Your skills and experience will include:

• Practical FM experience in logistics or similar, with good contractor management and compliance knowledge
• IWFM (desirable)
• Hands on! Comfortable getting into the detail, managing suppliers and driving things forward
• Adaptable and receptive to new ways of working and willing to adjust to changing demands and circumstances
• Excellent communication skills and thrives in a pressurised environment, adapting to changing requirements

Please note that we will operate a random Drug & Alcohol testing Policy at Lichfield.

What’s in it for you? Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.

Here are just a few of the benefits that make working here even more rewarding:

• 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation
• Competitive holiday allowance with the option to buy more
• Strong pension and life assurance to help plan for the future
• Tailored induction and training to support your development from day one
• Exclusive perks and savings through our M&S Choices portal
• Market-leading family policies, including parental, adoption and neonatal leave
• 24/7 wellbeing support, including virtual GP access and mental health services
• One paid volunteer day a year to support a cause that matters to you

Everyone’s welcome We are ambitious about the future of retail. We’re reinventing, innovating and leading the industry into a more conscientious, inspiring digital era. We’re redefining how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.