Facilities Supervisor

Ensures the effective and cost-efficient operation of business facilities of the assigned properties. Deliver all Facilities Management services within the Key Performance Indicators as approved by Management. Achieve the Key Performance Indicators as approved in the Annual Operating Plan for the assigned properties. Manages the day-to-day Facilities Management operations of assigned properties listed below

Key Responsibilities

1. Annual Operating Plan

   • Prepares and executes the Facilities Management Annual Operating Plan (AOP) covering the assigned properties.
   • Ensures that FM activities, targets, and budgets are aligned with Management objectives.

2. Facilities Management Operations

   • Manages the day-to-day Facilities Management operations of the assigned properties.

   • Ensures effective and cost-efficient delivery of FM services in accordance with approved KPIs, including:

     • Repairs and Maintenance
     • Preventive Maintenance Programs
     • Project Management Services
     • Security Services
     • Housekeeping Services
     • Maintenance Services
     • Compliance and Legal Documentation

3. Business Reporting and Performance Monitoring

   • Prepares and submits business reports required by Management, covering:

     • Project Management
     • Cost-Saving Proposals
     • FM Services Performance Metrics
     • Legal Documentation and Compliance
     • Risk Management
     • Technical Studies

   • Prepares and presents established KPIs during the monthly Business Review Meeting for the assigned properties.

4. Customer Satisfaction

   • Ensures the achievement of customer satisfaction targets and ratings for the assigned properties.
   • Identifies opportunities to improve the quality and efficiency of FM services.

5. External Stakeholder Coordination

   • Acts as the secondary liaison officer with external stakeholders on technical matters concerning the assigned properties, including:

     • Local barangay officials
     • Utility companies
     • Local and city government offices

   • Coordinates with the Facilities Manager, who serves as the primary liaison officer.

6. Policy and Compliance

   • Ensures the FM team’s compliance with company policies, procedures, standards, and applicable regulatory requirements.
   • Monitors proper implementation of FM processes and controls across the assigned properties.

Job Qualifications

Education:

• Bachelor’s degree in Civil Engineering, Mechanical Engineering, or Electrical Engineering.
• Licensed Engineer is an advantage but not mandatory.

Experience:

• At least three (3) years of relevant work experience in Facilities Management.
• Experience in property/building operations, maintenance, project management, and vendor coordination is an advantage.

Preferred Skills and Knowledge:

• Knowledge of Facilities Management operations and building maintenance.
• Strong project and vendor management skills.
• Knowledge of compliance and legal documentation requirements.
• Ability to monitor KPIs, prepare reports, and manage operating budgets.
• Good communication, coordination, and stakeholder management skills.