Facility Coordinator/Receptionist (Taguig)

Position Overview

The Facility Coordinator is responsible for ensuring all facility operations meet established quality standards and compliance requirements. This role oversees quality assurance processes, conducts systematic inspections, and implements continuous improvement initiatives to maintain optimal facility conditions.

Key Responsibilities

• Develop and implement quality control protocols for all facility management processes
• Conduct regular quality inspections of building systems, equipment, and maintenance work
• Monitor and evaluate vendor performance against established service level agreements
• Create and maintain documentation for quality assurance procedures and compliance records
• Coordinate with maintenance teams to address quality issues and implement corrective actions
• Analyze quality metrics and prepare reports for management on facility performance
• Lead quality improvement initiatives and recommend process enhancements
• Ensure compliance with industry standards, regulations, and internal policies
• Participate in risk assessment activities related to facility operations
• Train staff on quality control processes and best practices
• Respond to and investigate quality-related incidents or complaints
• Collaborate with other departments to align quality control efforts

Required Qualifications

• Bachelor's degree in Facility Management, Engineering, or related field
• 3+ years experience in facility management with focus on quality control processes
• Strong knowledge of quality management principles and methodologies
• Experience with facility management software and documentation systems
• Excellent analytical and problem-solving skills
• Strong attention to detail and commitment to quality standards
• Effective communication and interpersonal abilities
• Proficiency with data analysis and reporting tools

Preferred Qualifications

• Professional certification in Quality Management or Facility Management
• Experience with ISO standards and quality management systems
• Knowledge of regulatory compliance in facility operations
• Background in process improvement methodologies (Six Sigma, Lean)
• Experience with audit processes and procedures

Working Conditions

• Full-time, regular position
• May require occasional evening or weekend work for inspections or audits
• Physical requirements include walking throughout facilities and accessing various building areas
• Some travel may be required between multiple locations for quality assessment