Facility Executive

Job Description Facility Executive

Position: Facility Executive
Department: Administration / Facilities Management
Industry: Banking / Financial Services
Reporting To: Facility Manager / Administration Head
Location: Western Line

Key Responsibilities

1. Facility & Infrastructure Management

• Ensure proper upkeep and maintenance of bank branches, offices and other premises.
• Coordinate preventive and corrective maintenance of electrical, plumbing, HVAC, civil and other infrastructure.
• Conduct regular facility inspections and identify maintenance requirements.
• Ensure timely resolution of facility-related complaints and breakdowns.
• Monitor availability and functioning of essential utilities and services.

2. Housekeeping & Security Management

• Supervise housekeeping and security services at assigned locations.
• Ensure cleanliness, hygiene and overall upkeep of premises.
• Coordinate with security agencies and ensure deployment as per approved manpower.
• Monitor adherence to security and safety protocols.
• Escalate any security or safety-related concerns to the concerned authority immediately.

3. Vendor Management

• Coordinate with facility service providers, contractors and vendors.
• Monitor vendor performance against agreed service levels.
• Verify service completion and coordinate for timely submission of invoices.
• Support vendor onboarding, documentation and renewal of service contracts.
• Ensure services are delivered within approved budgets and organizational guidelines.

4. Administrative Support

• Manage day-to-day administrative requirements related to branches/offices.
• Coordinate movement, installation and maintenance of office equipment, furniture and fixtures.
• Maintain records of facility assets, maintenance activities and vendor details.
• Support branch/office shifting, renovation and relocation activities.
• Coordinate with internal departments for facility-related requirements.

5. Health, Safety & Compliance

• Ensure compliance with applicable safety, fire and emergency preparedness requirements.
• Conduct periodic checks of fire extinguishers, fire alarms, emergency exits and other safety equipment.
• Coordinate fire drills and other emergency preparedness activities.
• Ensure required statutory certificates, licenses and facility-related documents are maintained and renewed on time.
• Report any safety, compliance or operational risks to management.

6. Cost & Budget Management

• Monitor facility-related expenses and ensure optimum utilization of resources.
• Support preparation and tracking of facility budgets.
• Identify opportunities for cost optimization without compromising service quality.
• Validate vendor bills and ensure expenses are supported by appropriate documentation and approvals.

7. Branch & Business Support

• Provide timely facility support to branches and business units.
• Coordinate resolution of facility issues that may impact branch operations or customer service.
• Support new branch openings, closures, renovations and relocation projects.
• Ensure premises are ready for business operations within defined timelines.

Key Performance Indicators (KPIs)

• Timely resolution of facility complaints and maintenance issues.
• Availability and uptime of critical infrastructure.
• Housekeeping and security service quality.
• Vendor performance and SLA adherence.
• Timely completion of maintenance and facility projects.
• Compliance with safety and statutory requirements.
• Facility cost optimization and budget adherence.
• Internal stakeholder satisfaction.

Qualification & Experience

• Graduate in any discipline; degree/diploma in Facility Management, Administration, Engineering or a related field will be an added advantage.
• 2–5 years of relevant experience in facility management, administration or infrastructure operations, preferably in banking, financial services, corporate offices or similar organizations.
• Experience in managing vendors, housekeeping, security and maintenance activities.
• Good working knowledge of MS Office and basic reporting tools.

Key Competencies

• Facility & infrastructure management
• Vendor management
• Problem-solving and coordination
• Cost and budget management
• Safety and compliance awareness
• Planning and execution
• Good communication and interpersonal skills
• Stakeholder management
• Ability to work under timelines and handle multiple locations/tasks
• Strong follow-up and ownership

Working Conditions

The role may require frequent visits to branches/offices, coordination with vendors and contractors, and availability beyond regular working hours in case of emergency facility or operational issues.