Facility Executive - Soft Service

Role & responsibilities

• SPOC from C&W for the FM Housekeeping service and overall admin work at site.
• Event management.
• Makes periodic inspections & walkthrough of the facility and equipment to determine if janitorial, cafeteria, break out area, Pantry, and Indoor gardening.
• Makes periodic inspections of the facility and equipment to determine to M&E and other services are adequate and whether repair work is needed, reviews safety equipment and procedures for adequacy.
• Coordinate with the AMC vendor partner to carry out the PPM services of the critical equipments.
• Monthly service invoice raising in the C&W ABS portal for the services provide at site.
• Innovate, suggest, and implement energy conservation ideas.
• Supervise the HK staff on daily basis of both the Fossil client location (Nebula & Indra Nagar Office)
• Assigns job to the subordinates, gives instructions, maintains discipline, and resolves difficult facility upkeeping and with all safety aspects.
• Co-ordinate with OEM for service obligation as per AMC & in case of breakdown of system.
• Oversees the inventory and ensure the adequate stock availability in the facility (Materials like M&E material, Housekeeping consumables, Toiletries, Stationary and other Cafeteria cleaning agent).
• Analyze / recommend solution on the complaint analysis in the House keeping & M&E services.
• Manage the office services needed to support department operations.
• Prepare shift schedule, Checklist, Job card job responsibility to all the designation of housekeeping staffs furthered to establishes and maintains essential records and files.
• Prepare training schedule and deep cleaning 52 PPM planner activities
• Maintain discipline and quality of work by all staff and record.
• Organize and coordinate formal weekly / monthly meeting with the CW backend Ops. team and client
• Conduct formal monthly meeting with sub-contractors.
• Preparation of Daily, Weekly and Monthly report as per the prescribe format.
• Prepare 52-week schedule to check periodic of the various equipment, operation of the equipment and preventive maintenance of the equipment.
• Service reports of all service calls to maintain.
• Equipment history cards to be created and maintained and to be updated by own technicians staff and vendor technicians
• Breakdown tracker to be kept updated. Turnaround Time as per contract to be tracked and reported.
• Oversees activities of contractors, vendor personnel, and suppliers
• Supervises all activities related to facilities on a day-to-day cleaning.
• Reviews the performance of support staff and oversee rotation schedules.
• Inspect the facilities at least thrice a day to ensure clean and hygienic conditions.
• Inspects and evaluate physical condition of the office space, toilets, cafeteria, break out area and pantry.
• Regular check in all the pantry to ensure the materials expiry date and refilling of all stuffs.
• To ensure the grooming of pantry staff, housekeeping staffs.
• Conduct daily meetings with cleaning staff.
• Provide frequent TBT training to all housekeeping staff
• Direct the complaint to the concerned vendor and track till closure.
• Ensure all safety guidelines/ requirements are adhered to by team members/vendors.
• Support the client on the overall admin works.
• Responsible for overall upkeep of the site to high standards of operations, maintenance.
• Periodically review / amend checklist, operation steps, spares parts consumption analysis.