Facility Manager

Job Title: Facility Executive / Facility Manager

Location: Vashi (Base Location) with Travel Across Pan India Branches

Preferred Industry: Hotel / Hospitality Industry (Mandatory Preference)

Job Summary

We are seeking an experienced Facility Executive / Facility Manager with a strong background in the Hotel/Hospitality industry to oversee housekeeping, cleanliness, and routine facility operations across our Pan India branches. The ideal candidate will ensure every office maintains high standards of hygiene, cleanliness, and workplace appearance while coordinating routine maintenance and monitoring vendor performance.

Mandatory Requirements

• Hotel/Hospitality industry experience is highly preferred.
• Hands-on experience in housekeeping and facility management is mandatory.
• Experience managing multiple locations or branches.
• Strong knowledge of cleaning standards, housekeeping operations, and hygiene protocols.
• Willingness to travel across Pan India branches.
• Strong vendor and housekeeping team management skills.
• Good communication and reporting skills.

Key Responsibilities

Housekeeping & Cleaning (Mandatory)

• Ensure all branches maintain exceptional standards of cleanliness and hygiene.
• Conduct daily, weekly, and monthly housekeeping inspections.
• Develop and implement cleaning SOPs and branch housekeeping checklists.
• Plan and monitor deep cleaning schedules.
• Ensure cleanliness of workstations, cabins, meeting rooms, reception, washrooms, pantry, cafeteria, staircases, and common areas.
• Maintain washroom hygiene, fragrance, and availability of consumables.
• Monitor housekeeping staff attendance, grooming, discipline, and productivity.
• Train housekeeping staff on cleaning procedures, hygiene practices, and service standards.
• Ensure proper usage and storage of cleaning chemicals, machines, and equipment.
• Maintain inventory of housekeeping materials and consumables.
• Coordinate pest control activities and maintain service records.
• Ensure proper waste segregation and disposal practices.
• Conduct surprise cleanliness audits across branches.
• Share audit reports with photographs and corrective action plans.
• Drive continuous improvement in housekeeping standards across all locations.

Facility Operations

• Conduct routine facility inspections and ensure all areas are properly maintained.
• Coordinate routine maintenance activities, including plumbing, electrical, carpentry, painting, civil repairs, and general upkeep.
• Ensure all facility-related complaints are resolved within the defined turnaround time (TAT).
• Monitor the condition of office furniture, fixtures, and common areas.
• Coordinate preventive and routine maintenance with vendors.
• Ensure pantry, reception, and common facilities remain clean, organized, and operational.
• Maintain AMC schedules for routine facility services.
• Ensure branch readiness before business hours each day.

Vendor Management

• Manage housekeeping and facility service vendors across all branches.
• Monitor vendor performance and service quality.
• Ensure SLA compliance and timely issue resolution.
• Conduct periodic vendor performance reviews.
• Verify completion of vendor work before invoice processing.
• Ensure adequate housekeeping manpower is available at every branch.

Audits & Compliance

• Conduct regular facility and housekeeping audits.
• Ensure compliance with company cleanliness and hygiene standards.
• Maintain audit records and branch-wise compliance reports.
• Implement corrective actions based on audit findings.
• Ensure adherence to health, hygiene, and workplace safety standards.

Reporting

• Submit daily, weekly, and monthly housekeeping and facility reports.
• Maintain branch-wise cleanliness scorecards.
• Track open facility issues and monitor closure timelines.
• Share before-and-after photographs of major cleaning activities.
• Prepare MIS reports on housekeeping performance and branch compliance.

Required Skills

• Strong knowledge of housekeeping operations and cleaning standards.
• Excellent vendor and manpower management skills.
• Ability to maintain hospitality-level cleanliness standards.
• Strong inspection, auditing, and reporting skills.
• Good planning and organizational abilities.
• High attention to detail and commitment to workplace hygiene.
• Ability to manage multiple branches simultaneously.

Preferred Qualifications

• Graduate in Hotel Management, Hospitality, Facility Management, or a related field.
• 510 years of experience in Facility Management or Housekeeping.
• Experience handling corporate offices, hotels, hospitals, commercial buildings, or co-working spaces.