Facility Manager

About the Community

Arihant Escapade Flat Owners Association (AEFOA) is a 280-apartment gated residential community located in Thoraipakkam, Chennai, Tamil Nadu. We are looking for a strong leader to head our property management team.

Role Summary

The Facility Manager (FM) heads the property management team, which includes a Technical Engineer, Office & Club House Administrator, and an Accountant. The ideal candidate must possess a commanding presence, strong leadership skills, and the ability to drive discipline and rigor across the team. Prior property management experience along with strong administrative capabilities, exceptional team management, and the ability to effectively handle vendors, government officials, and residents is expected. Working hours are Monday to Saturday, 9:00 AM to 6:00 PM. The candidate must have basic computer skills with expertise in Word, Excel & Powepoint

Reporting Structure

Reports to the President and Secretary of AEFOA in general, and to other committee members for specific tasks. Overall responsible for all administrative aspects and day-to-day operations of the complex and RWA.

Key Responsibilities

Team Supervision & Crisis Management

• Advise and monitor direct reports and contract manpower (STP, Electrical, Club House, gardening, security, housekeeping).
• Evaluate vendor staff activities and ensure effectiveness.
• Provide unconditional support to residents during crises (cyclones, floods, etc.).
• Consolidate weekly activity reports from the team and submit monthly site reports to the committee.

Administrative Work

• Interface with government officials (police, Greater Chennai Corporation, CMWSSB) and their appointed vendors.
• Maintain registers and office files; prepare and present accurate reports to the committee.
• Maintain checklists for resident move-ins/move-outs and compile documents required from the builder.
• Maintain an updated list of common assets (office vehicle, fire extinguishers, play equipment, etc.) and vendor contact details for renewals.
• Define and maintain SOPs for common resident requests, common area usage, and office activities.
• Maintain all site services cost-effectively while ensuring safety regulations are followed.
• Plan Periodic Preventive Maintenance (PPM) to avoid crisis-bound repair work.
• Conduct regular rounds of the complex to detect issues, ensure SOPs are followed, and bring potential issues to the committee's attention.
• Support the conduction of Executive meetings, AGMs, and EGMs.

ApnaComplex (Property Management System) Operations

• Set up and manage common assets, AMCs, and contracts within ApnaComplex.
• Use ApnaComplex to inform residents of events, issues, and disruptions.
• Pro-actively inspect the complex and raise tickets for maintenance before residents or committee members do.
• Supervise the ticket count, ensuring low open tickets, updating notes, and resolving issues within SLAs.

Accounting & Budgeting Support

• Manage the budget efficiently, yielding cost savings without compromising quality.
• Ensure statutory compliance (licenses, permits).
• Maintain a master calendar for renewals, payments, and warranty periods.
• Review monthly Income and Expenditure reports.

Pay: ₹55,000.00 - ₹60,000.00 per month

Ability to commute/relocate:

• Okkiyam Thuraipakkam, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Have you managed Teams greater than 20 members in size in your previous jobs?
• Do you have basic computer skills with expertise in Word, Excel & Powepoint?

Education:

• Bachelor's (Preferred)

Experience:

• Property management: 10 years (Preferred)

Language:

• English (Required)
• Tamil (Required)
• Hindi (Preferred)

Work Location: In person