Facility Manager

1. Job Summary

The Facility Manager is responsible for overseeing the maintenance, functionality, safety, and efficient operation of the company's facilities, including restaurant outlets, offices, production facilities, storage areas, and associated infrastructure.

The role ensures that buildings, equipment, utilities, and facility services are properly maintained and available to support uninterrupted business operations. The Facility Manager will coordinate maintenance personnel and external service providers, manage facility-related expenditure, enforce safety and hygiene standards, and identify opportunities to improve operational efficiency and reduce maintenance costs.

2. Key Responsibilities

A. Facility Maintenance and Management

• Oversee the maintenance and functionality of buildings, restaurant outlets, production facilities, offices, warehouses, and other company premises.
• Develop and implement preventive and corrective maintenance schedules for facility infrastructure, equipment, electrical systems, plumbing, air conditioning, lighting, and other installations.
• Conduct routine facility inspections to identify faults, safety hazards, and maintenance requirements.
• Ensure timely resolution of facility breakdowns to minimise disruption to business operations.
• Maintain accurate records of maintenance activities, equipment condition, repairs, and service history.
• Coordinate servicing and maintenance of facility-related equipment in collaboration with the relevant technical teams.

B. Utilities and Equipment Management

• Monitor the availability and efficient use of electricity, water, fuel, and other essential utilities.
• Oversee the maintenance of generators, water supply systems, drainage, ventilation, and other critical infrastructure.
• Identify opportunities to reduce utility consumption, equipment downtime, and avoidable operating costs.
• Ensure that facility systems supporting restaurant and confectionery production operations remain functional and reliable.
• Escalate technical issues requiring specialist intervention.

C. Health, Safety, Hygiene, and Compliance

• Ensure that company facilities meet applicable health, safety, environmental, building, and fire safety requirements.
• Coordinate facility-related hygiene, sanitation, pest control, waste management, and environmental maintenance activities.
• Ensure that cleaning and maintenance schedules are implemented and documented.
• Identify and address facility conditions that could compromise food safety, product quality, employee safety, or customer experience.
• Coordinate inspections, risk assessments, and corrective actions relating to facility safety.
• Maintain relevant compliance records, permits, inspection reports, and maintenance documentation.

D. Vendor and Contractor Management

• Identify, evaluate, and coordinate qualified facility maintenance contractors and service providers.
• Obtain and review quotations for maintenance, repairs, installations, and facility improvement works.
• Monitor contractors' work to ensure quality, timely delivery, compliance with specifications, and value for money.
• Verify completed work before recommending payment, in line with company approval procedures.
• Maintain an updated database of facility service providers, contracts, warranties, and service agreements.

E. Budgeting and Cost Control

• Prepare facility maintenance budgets and monitor expenditure against approved allocations.
• Track recurring maintenance costs, utility bills, repair expenses, and service contract costs.
• Recommend cost-effective solutions without compromising safety, quality, or operational reliability.
• Identify recurring faults and recommend long-term solutions to reduce repair costs.
• Prepare periodic reports on facility expenditure, maintenance performance, and outstanding issues.

F. Team and Stakeholder Management

• Supervise facility attendants, maintenance personnel, and other assigned support staff.
• Assign responsibilities, monitor performance, and ensure adherence to established procedures.
• Collaborate with restaurant operations, confectionery production, procurement, finance, and administration teams.
• Respond promptly to facility-related requests from internal departments.
• Provide regular updates to management on facility performance, risks, and maintenance priorities.

3. Qualifications and Experience

• Bachelor's degree or HND in Facilities Management, Estate Management, Mechanical Engineering, Electrical Engineering, Building Technology, or a related discipline.
• Minimum of 3–5 years of relevant experience in facilities management, maintenance, or building operations.
• Experience managing multiple facilities, commercial premises, restaurants, hospitality establishments, or production environments is an advantage.
• Knowledge of preventive maintenance, contractor management, facility budgeting, and workplace safety.
• Familiarity with maintenance reporting systems, Microsoft Excel, and other relevant digital tools.
• Relevant professional certifications in facilities management, health and safety, or project management are an advantage.

4. Required Skills and Competencies

• Strong organisational and planning skills.
• Practical problem-solving and decision-making ability.
• Vendor negotiation and cost-control skills.
• Good communication and team leadership.
• Attention to detail and ability to identify potential risks.
• Ability to manage competing maintenance priorities.
• Strong record-keeping and reporting skills.
• Ability to respond effectively to urgent facility issues.

5. Personal Attributes

The ideal candidate should be proactive, dependable, safety-conscious, cost-aware, and capable of taking ownership of facility operations. The candidate must demonstrate sound judgement, attention to detail, and the ability to maintain high operational standards across different work environments.

Work Location: In person