Facility Manager

We are looking for an experienced and responsible Facility Manager to manage the complete day-to-day operations of a premium Villa Community. The candidate will be responsible for ensuring safe, smooth, efficient, and well-maintained community operations, with strong focus on technical maintenance, resident satisfaction, vendor management, safety, and cost control.

Key Responsibilities

Facility & Technical Operations

• Take overall responsibility for the operation and maintenance of the Villa Community.
• Monitor and maintain all MEP systems, including electrical, plumbing, HVAC, DG, pumps, STP/WTP, lifts, fire-fighting and other utility systems.
• Ensure timely preventive and breakdown maintenance.
• Conduct regular inspections of common areas, equipment, utilities, and infrastructure.
• Ensure minimum downtime and quick resolution of technical issues.

Vendor & Contractor Management

• Coordinate and manage all facility-related vendors and contractors.
• Supervise AMC and service providers for electrical, plumbing, lifts, DG, fire & safety, pest control, housekeeping, landscaping, STP/WTP, etc.
• Monitor vendor performance, manpower, service quality and SLA compliance.
• Obtain quotations, coordinate approvals and ensure timely execution of services.

Maintenance & Work Order Management

• Manage daily maintenance requests, complaints, work orders and breakdown calls.
• Prioritize critical issues and ensure timely closure.
• Maintain preventive maintenance schedules and service records.
• Track AMC renewals, equipment servicing and statutory inspections.

Housekeeping & Community Upkeep

• Supervise housekeeping and ensure high standards of cleanliness across common areas.
• Monitor landscaping, gardening and waste management activities.
• Coordinate pest control services and ensure scheduled treatments are completed.
• Regularly inspect clubhouses, roads, common areas, amenities and other community facilities.

Purchase & Inventory Control

• Identify requirements for maintenance materials, spares, tools and consumables.
• Coordinate procurement and ensure materials are available when required.
• Maintain proper inventory and asset records.
• Monitor consumption and control unnecessary maintenance expenses.

Safety & Compliance

• Ensure compliance with safety procedures and applicable statutory requirements.
• Monitor fire-fighting systems, emergency equipment and safety installations.
• Ensure periodic inspections, testing and maintenance of critical safety systems.
• Maintain all required certificates, AMC documents, inspection reports and compliance records.
• Handle emergency situations effectively and coordinate appropriate response.

Resident & Community Management

• Handle and resolve facility-related resident complaints professionally.
• Coordinate with residents regarding maintenance activities, shutdowns and service interruptions.
• Maintain good communication with residents and community representatives.
• Ensure facility services are delivered with minimum inconvenience to residents.

Team Management

• Supervise technicians, housekeeping staff, gardeners and other facility support teams.
• Plan manpower deployment and allocate daily responsibilities.
• Monitor attendance, discipline, productivity and service quality.
• Conduct regular team briefings and ensure SOPs are followed.

MIS & Management Reporting

• Prepare daily, weekly and monthly facility management reports.
• Track maintenance activities, breakdowns, complaints, preventive maintenance and vendor performance.
• Prepare reports on AMC status, inventory, purchases, utility consumption, manpower, expenses and safety incidents.
• Provide regular operational updates and recommendations to management.

Candidate Profile

• Qualification: Diploma / B.E. / B.Tech in Electrical, Mechanical, Civil or related engineering discipline.
• Experience: 5–10 years of relevant Facility Management experience.
• Experience in Villa Communities / Gated Communities / Premium Residential Projects will be preferred.
• Strong technical knowledge of MEP and facility systems.
• Good vendor and contractor management skills.
• Strong leadership, communication and problem-solving abilities.
• Good knowledge of MS Office, Excel and MIS reporting.
• Ability to manage multiple activities and handle emergency situations.
• Strong focus on safety, service quality, resident satisfaction and cost control.

Key Competencies

Technical Knowledge | MEP Management | Vendor Management | Resident Handling | Preventive Maintenance | Safety & Compliance | Team Management | Inventory Control | Cost Management | MIS Reporting

Key Performance Areas

• Smooth and uninterrupted facility operations
• Timely preventive and breakdown maintenance
• Resident complaint resolution
• Vendor & AMC performance
• Safety and statutory compliance
• Housekeeping and community cleanliness
• Utility and maintenance cost control
• Inventory and asset management
• Overall resident satisfaction

Pay: ₹30,000.00 - ₹40,000.00 per month

Work Location: In person