Facility Manager – Hard Services

Position: Facility Manager – Hard Services

Reporting to: Estate Bursar/Director of Site Operations

Department: School Operations

School Location: Bangna Bangkok, Thailand

Overview

The Facility Manager – Hard Services is responsible for the management, maintenance, safety, and operational performance of all hard services across the school campus. This includes building systems, MEP (Mechanical, Electrical & Plumbing), preventive maintenance, security operations, and ensuring all facilities are safe, functional, and compliant to support teaching, learning, boarding, and daily school operations.

Key Responsibilities

Hard Services & Maintenance Management

• Oversee all building maintenance and hard services operations across the campus.

• Manage preventive and corrective maintenance programmes for all facilities and equipment.

• Ensure all MEP systems operate efficiently and safely.

• Supervise maintenance teams and outsourced technical contractors.

• Monitor the condition of school buildings, classrooms, boarding facilities, sports facilities, and infrastructure.

• Coordinate maintenance schedules to minimise disruption to school operations.

• Ensure proper documentation and maintenance records are maintained.

Mechanical, Electrical & Plumbing (MEP)

• Oversee operation and maintenance of:

• Electrical systems

• Air-conditioning and ventilation systems

• Plumbing and water systems

• Fire alarm and firefighting systems

• Generators and backup systems

• Lighting systems

• Lift/elevator systems (if applicable)

• Conduct routine inspections and ensure prompt rectification of issues.

• Coordinate statutory inspections and compliance testing.

Security Operations

• Oversee campus security operations and security personnel.

• Ensure effective access control, CCTV monitoring, visitor management, and gate operations.

• Develop and implement campus security procedures and protocols.

• Coordinate emergency response procedures and incident management.

• Conduct regular security risk assessments and recommend improvements.

• Ensure safeguarding and student protection measures are maintained at all times.

Health, Safety & Compliance

• Ensure compliance with health, safety, fire safety, and local regulatory requirements.

• Support emergency preparedness plans, drills, and business continuity procedures.

• Conduct risk assessments related to facilities and maintenance activities.

• Ensure contractors comply with safety procedures and permit-to-work systems.

• Maintain safe working environments for students, staff, contractors, and visitors.

Vendor & Contractor Management

• Manage hard service contractors and technical service providers.

• Monitor contractor performance, SLAs, and service quality.

• Coordinate procurement and maintenance contracts related to hard services.

• Handle quotations, technical evaluations, and contractor negotiations where required.

School Operations & Event Support

• Support school events and operational activities with technical setup and facility readiness.

• Coordinate room setups, power requirements, and technical support for school functions and activities.

• Work closely with academic, boarding, and administrative teams regarding operational needs.

Budget & Administration

• Prepare and manage maintenance and hard services budgets.

• Monitor maintenance expenses and control operational costs.

• Maintain maintenance reports, service records, asset registers, and KPI reports.

• Recommend long-term repair, replacement, and asset improvement plans.

Qualifications & Experience

• Bachelor’s degree in Engineering, Facilities Management, Building Services, or related field.

• Minimum 5 years’ experience in facilities management, building maintenance, or technical operations.

• Experience in schools, hospitals, hotels, or large commercial facilities preferred.

• Strong technical knowledge of MEP systems and building operations.

• Experience managing security operations is highly desirable.

Skills & Competencies

• Strong technical and problem-solving skills

• Leadership and team management abilities

• Good communication and coordination skills

• Strong organisational and planning skills

• Knowledge of health, safety, fire safety, and compliance requirements

• Ability to work in a multicultural environment

Other Requirements

• Flexible to support school events, emergencies, and after-hours operational issues.

• Professional attitude with strong focus on safety, safeguarding, and service quality.

Safeguarding

Wycombe Abbey International School Bangkok is committed to safeguarding and promoting the welfare of children. All appointments are subject to appropriate background checks and safeguarding procedures.