Facility Officer

Roles & Responsibilities of factory facility team

1. Issue Identification

• Identify and assess internal facility/infrastructure issues related to:

• Civil works

• MEP (Mechanical, Electrical, Plumbing)

• HVAC systems

2. Complaint Handling & Response

• Attend to issues promptly based on complaints logged by internal teams
• Ensure quick response and prioritization based on criticality

3. Vendor Coordination & Solution Identification

• Identify suitable vendors/service providers or engage existing vendors
• Explain the issue and obtain technical assessment & proposed solution
• Ensure the solution aligns with operational requirements

4. Coordination with Purchase Team

• Share scope of work and vendor details with purchase/procurement team

• Support in finalizing:

• Commercial terms

• Cost estimates

• Ensure timely release of Purchase Orders (POs)

5. Work Execution Monitoring

• Supervise vendor/service provider during execution

• Ensure work is completed:

• As per defined scope of work

• Within agreed timeline

• With required quality and safety standards

6. Progress Tracking & Reporting

• Track and document:

• Work progress

• Completion status

• Provide regular updates to management

• Highlight delays, risks, or escalations if any