Facility Operations Supervisor

L1 Supervisor 1-2 years Chennai Full Time Any Degree Reports to: Facility Operations Executive

Key Responsibilities

• Supervise and manage deployed housekeeping, cleaning, and facility support staff at assigned client sites
• Conduct daily attendance checks and maintain accurate attendance records for all deployed staff
• Ensure service quality standards are met at every assigned site through regular inspections and checklists
• Be the first point of contact for client site managers regarding day-to-day facility service queries
• Report staff performance issues, attendance irregularities, and site concerns to the Facility Operations Executive
• Ensure all deployed staff are in proper uniform and follow site-specific protocols
• Coordinate with clients on consumable requirements, material replenishment, and daily operational needs
• Conduct site inductions for newly deployed staff and ensure they understand their responsibilities
• Maintain all site-level documentation - attendance registers, inspection checklists, incident reports
• Support manpower deployment during emergencies, staff absences, and peak requirement periods

Requirements

• Any degree from a recognised university
• 1-2 years of experience in facility management, housekeeping supervision, or a related field
• Ability to manage and motivate a team of deployed workers
• Good communication skills in Tamil - English communication is an advantage
• Willingness to travel across Chennai to manage multiple client sites
• Basic computer literacy - ability to maintain records and communicate via mobile applications
• Strong sense of discipline, punctuality, and accountability

Nice to Have

• Prior experience working with a facility management company in Chennai
• Knowledge of housekeeping chemicals, equipment, and cleaning procedures
• Experience handling client interactions at a supervisory level

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