Facility Operations Team Member

POSITION LOCATION:

Fields at Station 63, located in Mansfield, Texas, is a premier destination for athletes, families, and sports enthusiasts. Mansfield the park boasts eight baseball/softball fields, all featuring full synthetic turf to provide a superior playing experience regardless of weather conditions. Complementing the outdoor fields, the park includes an indoor turf field ideal for year-round training, games, and events, as well as a batting cage area designed for players to hone their skills. Adding to its appeal, Fields at Station 63 features two state-of-the-art restaurants that offer a perfect blend of dining and social spaces for spectators and participants to enjoy. With its combination of world-class facilities, modern amenities, and a vibrant atmosphere, Fields at Station 63 is not just a venue but a hub for community engagement, making it a premier destination for tournaments, leagues, and special events in the region.

POSITION SUMMARY:

Facility Operations Team Member (Facility Ops) support the day to day operation of the facility ensuring a high-quality customer experience. Facility Ops are responsible for providing excellent guest service to all guests and to always able to display a vast amount of knowledge of the facility's programs and offerings. In addition, they are responsible for maintaining and protecting our facilities.

ESSENTIAL JOB FUNCTIONS:

• Greet all members and guest upon entering the facility/area and provide direction as necessary.
• Provide courteous and friendly guest service to all guests.
• Assist all members and guests in registration & payment processes.
• Be knowledgeable about prices, leagues, and events.
• Resolve all guest concerns and complains and/or direct to appropriate Manager.
• Professionally administer all incoming calls on a multi-line phone.
• Complete a variety of clerical duties (filing, data entry, etc.)
• Ability to maintain regular and effective communication with other staff and guests.
• Ensure spaces are prepared for the next day by taking out trash, tidying furniture and dusting surfaces
• Sweep and mop floors and vacuum carpets
• Wash and sanitize toilets, sinks and showers and restock disposables (e.g. soap, toilet tissue, & paper towels)
• Wipe mirrors and windows
• Laundering Towels
• Maintain outer premises by cleaning entrances and parking lots.
• Perform maintenance and minor repairs (replacing broken switches, fixing door handles, minor leaks painting, etc.)
• Report major damages and oversee repairs
• Secure facilities after operating hours by locking doors, closing windows and setting up the alarm
• Event Set Up/Tear Down-Setting up and tearing down tables, chairs and any other necessary equipment as needed per event
• Attend and complete all scheduled staff meetings and trainings.
• Administer first aid and emergency procedures as needed.
• Properly submit behavioral and incident reports.
• Maintain proper reports and attendance records.
• Know and enforce the facility's policies and procedures.
• Complete special projects, daily assignments and other duties as directed by Supervisor.
• Duties include, but are not limited to organizing storage areas, deep cleaning of areas, floor scrubbing, making outbound calls, creating documents, managing an information/sales table, assisting with customer merchandise pick-ups & selling apparel items.
• All other miscellaneous duties as assigned by Supervisor.

MINIMUN QUALIFICATIONS

• Flexible schedule (e.g., nights, weekends, holidays and long hours) and regular attendance necessary.
• Excellent communication skills, both verbal and written.
• Ability to maintain focus in a high-volume, fast-paced environment.
• Must have excellent guest services skills.
• Must be detail-oriented and have outstanding organizational skills.
• Ability to multi-task and prioritize.
• Ability to remain calm and focused in difficult and stressful situations.
• Must be respectful and friendly with our athletes, guests, visitors, spectators, leaders and fellow Team Members.
• Must work well with others.
• Must take personal initiative for the betterment of the team and facility.
• Commitment to the safety and wellbeing of others.
• Must be a U.S. citizen.
• Must be 16 years old or older.

WORKING CONDITIONS AND PHYSICAL DEMANDS

• Must be able to lift 50 pounds' waist high.
• Will be required to stand for extended periods of time.
• Able to enter information on computers.
• Facility has intermittent noise.

KemperSports is an Equal Opportunity Employer

Job Type: Part-time

Work Location: In person

Pay: $12.00 - $15.00 per hour

Benefits:

• Employee discount

Work Location: In person