Facility Services Manager

Property Prep LLC is a Milwaukee-based facility services company providing commercial janitorial, apartment turnover, building maintenance, and exterior/grounds services to property owners and managers across the metro area. We're hiring a Facility Services Manager to lead our field operations and serve as the primary point of contact for our clients.

This is a senior leadership role. You'll own two things: making sure the work gets done right, and making sure clients know it. That means managing field crews day-to-day, holding quality standards, and building the kind of client relationships that drive retention and referrals.

What You'll Do Lead and manage field crews across multiple service lines: commercial janitorial, apartment turns, facility maintenance, snow removal, and grounds

Own client relationships — regular communication, site walkthroughs, issue resolution, and proactive updates

Hire, train, schedule, and hold field staff accountable to performance and quality standards

Conduct site inspections and quality checks to ensure work meets scope and client expectations

Coordinate with ownership on staffing, scheduling, and operational priorities

Identify and escalate client concerns before they become problems

Track job completion, supply usage, and crew productivity

What We're Looking For 5+ years in facility services, commercial maintenance, janitorial, or a closely related field

Demonstrated experience managing field crews and holding people accountable

Strong client communication skills — you're comfortable owning a relationship, not just taking orders

Organized and self-directed; able to manage multiple active accounts without close supervision

Valid driver's license and reliable personal vehicle

Familiarity with apartment turnover operations and/or commercial building maintenance is a strong plus