FACT Lite Case Specialist

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Benefits/Perks Medical, Dental, and Vision Insurance

Life Insurance

Disability Insurance

403(b) Retirement Plan

Paid Time Off (PTO)

Paid Holidays

Flexible Spending Account (FSA)

Employee Assistance Program (EAP)

Eleos Health – HIPAA-compliant documentation tool

Company Overview Mental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental health and behavioral health care services to the community. Services include 24-hour emergency services, inpatient psychiatric services for children, adolescents, and adults, as well as outpatient services such as medication management, case management, and counseling.

Job Summary The FACT-IL (FACT Lite) Case Specialist provides treatment, rehabilitation, care coordination, and recovery support services to individuals served by the FACT-IL program under clinical supervision. As a member of the multidisciplinary treatment team, the Case Specialist promotes recovery, empowerment, self-determination, and community stability for adults with serious mental illness.

FACT-IL operates under DCF Guidance 36 and provides a lower level of care than traditional FACT services. The program supports individuals transitioning from higher levels of care while promoting continuity of services and successful community integration.

Responsibilities

• Provide treatment, rehabilitation, and support services in accordance with DCF Guidance 36 and FACT-IL program standards.
• Complete assessments, evaluations, and assigned portions of comprehensive assessments.
• Coordinate services and develop, implement, and monitor individualized recovery plans in collaboration with individuals served and treatment providers.
• Advocate for individuals served to access medical, dental, housing, legal, financial, and other community resources.
• Provide support with activities of daily living, transportation, communication, and interpersonal skill development.
• Educate individuals served regarding symptoms, medications, coping skills, and mental health recovery.
• Maintain accurate, timely, and confidential clinical documentation and records.

Documentation Tool (Eleos Health)

• Reduces time spent on documentation, allowing more focus on client interaction and care
• Transforms brief notes or session conversations into complete, clinically appropriate documentation
• Supports accurate, compliant documentation while allowing staff to review and finalize notes
• Provides helpful insights from sessions to support care planning and continuity
• Accessible on desktop or mobile for flexibility across different work settings

Qualifications

• Bachelor’s degree in Human Services or a related field required; Certified Recovery Peer Specialist (CRPS) credential preferred.
• Experience working with adults with severe and persistent mental illness required.
• Proficiency in the RBHS/MHRC Electronic Health Records (EHR) and Patient Information System demonstrated within three months of employment.
• Proficiency in Microsoft Office, Outlook and the use of the Internet.
• Must meet MHRC/RBHS driver requirements, including a valid Florida driver’s license, required insurance coverage, and acceptable driving record.
• Ability to work in a variety of settings, including homes, offices, hospitals, nursing homes, and secure units.
• Ability to make sound, independent decisions, including responding to emergencies and high-risk situations.
• Strong communication and interpersonal skills; ability to work effectively with individuals, families, providers, and team members.

Position Details This position is a Full Time position (rotating weekends, on-call, and holidays).

*Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers.

Background screening and clearance through the Florida Care Provider Background Screening Clearinghouse is required for all positions:* https://info.flclearinghouse.com