Factoring Sales Specialist

1- Job Purpose

The Remote Factoring Sales Specialist is responsible for executing direct sales activities and generating new factoring business opportunities through customer acquisition, relationship management, and continuous sales follow-up. The role focuses on expanding the customer base, achieving assigned sales targets, and supporting sustainable portfolio growth while maintaining alignment with credit policies, operational standards, and regulatory requirements.

The specialist works under the guidance of the Remote Factoring Sales Supervisor and in coordination with the Branch Manager to support branch sales performance and business growth.

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2- Duties & Responsibilities

• Direct Sales & Client Acquisition:

The primary objective of the role is to generate new factoring business through direct sales activities and continuous customer engagement. The Remote Factoring Sales Specialist is responsible for identifying potential SME clients and merchants, understanding customer financing needs, and promoting factoring solutions aligned with business requirements.

The role includes supporting the full sales cycle starting from lead generation, customer communication, document collection, and coordination with internal departments until deal completion and activation.

The specialist is expected to maintain active pipeline management and achieve assigned sales targets through effective customer follow-up and business development activities.

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• Sales Execution & Customer Follow-Up:

Support the execution of the factoring sales model across different acquisition channels, including direct sales to SMEs, ecosystem-driven acquisition through merchants dealing with Halan CF, and sourcing through Tasaheel branches.

Maintain regular communication with customers, follow up on pending cases, and ensure timely submission of required documents and information.

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• Client Relationship Management:

Build and maintain strong relationships with clients to ensure customer satisfaction and long-term business continuity.

Handle customer inquiries professionally and provide proper support throughout the sales process while maintaining company service standards.

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• Coordination & Operational Support:

Coordinate closely with the Branch Manager, Remote Factoring Sales Supervisor, credit, risk, operations, and collections teams to facilitate smooth processing and maintain portfolio quality.

Ensure proper documentation and compliance with internal policies and operational procedures.

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• Market Support & Business Development:

Identify potential business opportunities and customer segments within assigned areas to support business growth.

Support management in increasing product awareness and expanding market reach through continuous customer engagement and sales activities.

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• Performance Monitoring & Reporting:

Track daily sales activities, customer follow-ups, and pipeline progress.

Provide regular updates on sales performance, customer feedback, and market observations to the Branch Manager and Remote Factoring Sales Supervisor.

Ensure focus on sustainable and performing business in line with company objectives.

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Job Requirements

• Bachelor’s degree in finance, Economics, Business Administration, sales, or a related field, with a minimum of 1–3 years of experience in financial services.

• Experience in direct sales activities and customer handling.

• Good understanding of the Egyptian Factoring market, consumer lending products, regulatory landscape (CBE, FRA), and local customer buying behaviors.

• Strong communication, negotiation, and relationship management skills.

• Ability to work independently and manage sales activities remotely.

• Integrity, ethical judgment, and zero tolerance for mis-selling or policy circumvention.

• Strong analytical skills with the ability to understand customer needs and market trends.

• Outstanding communication and presentation skills in both Arabic and English.