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Factual Investigator

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Factual Investigator

The Procare Group

Factual Investigator

2 months ago

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Important information


Contract type:

Permanent

Location:

Sydney NSW, Australia

Work mode:

Hybrid

Published on:

31 August 2026

What they need


Procare's Factual Investigation Division are seeking Factual Investigatorsknowledgeable in Workers Compensation and CTP investigations to join our expanding team inSydney! As a Factual Investigator your day is designed by you - this role offers a unique opportunity for variety and autonomy over your working day!
We have full time, casual and contractor roles available for skilled Factual Investigators.
 
The Role:

  • Attend various locations, predominantly within Sydney metro and a proportion of work across Greater Sydney and NSW;
  • Interview appropriate key parties taking statements, collate relevant evidence to produce detailed and accurate reports in a timely manner;
  • Maintain effective and appropriate communication with our investigations support team and other relevant parties; and
  • Prepare and draft factual reports.

About You:

  • Hold a Certificate III in Investigationsand a current and valid Investigators Licence (Class 2E);
  • Have a current and valid driver's licence and vehicle;
  • Experience conducting Workers Compensation and/or CTP investigations is preferred;
  • Have excellent written and verbal communicationskills;
  • Strong attention to detailand are self-motivated to meet deadlines.
  • If a contractor: Set up as a Pty Ltd or Sole Trader and have relevant insurances.

What We Offer:

  • Excellent remuneration & employee benefits;
  • Flexible arrangements – work from home or one of our conveniently located offices!;
  • A comprehensive induction, thorough training in our case management systems and ongoing support from our dedicated investigations support team.

Why Procare?

  • Genuine and friendly working culture where our people are valued;
  • A true commitment to your work life balance; and
  • Social Club, quarterly social events & staff recognition awards, EOFY and Christmas events, participation in company-wide philanthropic & charity events, and more!

For more information, check out our website**www.procareinvestigations.com.au. Send in your application**via the link with your CV and cover letter.    
 
As an Equal Opportunity Employer, Procare Group is committed to Equality, Diversity and Inclusion in our everyday working practice. We strongly encourage applications from those who meet the role criteria of all abilities and cultures including people who identify as Aboriginal and Torres Strait Islander and people living with a disability.

We thank you for your interest in advance. Due to the high volume of interest in this role only suitable applicants will be contacted.

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