FAE for Server/Motherboard

We are seeking a Field Application Engineer (FAE) for Server Mother boards and AI server systems.

Essential Duties and Responsibilities

• Ability to work as highly technical problem solver, understand system architecture, hardware, and software interaction.
• Collaboration, Working with Sales and Korea Local partners.
• Serve as a trusted technical resource for peers by sharing best practices and supporting complex issue escalations.
• Communication with engineers from TSD/R&D at the Taiwan headquarters to solve technical issues

Knowledge and Skills:

• 3+ years of experience as a Field Application Engineer (FAE) or in a related technical customer-facing role, providing technical support and solutions for server products.
• Able to support, partner and answer pre-sales and post sales technical engineering questions to internal sales team and external stakeholders
• Experience in installing, configuring and maintaining server platform, motherboards, CPU and Memory, storage, networking.
• Customer focused and analytical mindset with good verbal and written communication skills.
• Strong background and experience with x86-based server architecture, familiarity with Firmware, Linux, BIOS, BMC, Windows and virtualization platforms.