Failure Analysis Technician

Location: Onsite – Oakland, CA

Contract Duration: 6 Months

Pay Rate: Up to $45.13/hr (W2)

Job Overview

The hardware team is seeking a detail‑oriented and quality‑focused Failure Analysis Technician to support hands‑on investigation and root cause analysis of consumer electronics failures. This role is ideal for someone with strong technical troubleshooting skills, experience performing device teardowns, and the ability to work independently within a fast‑paced hardware environment.

Reporting to the Failure Analysis (FA) Lead, you will collaborate with cross‑functional partners across engineering, quality, product, and operations teams to investigate field returns, identify recurring failure patterns, and support hardware quality improvements.

Key Responsibilities

• Perform hands‑on triage and root cause analysis on returned consumer electronics
• Reproduce reported failure modes and document conditions, steps, and outcomes
• Execute established failure analysis plans and identify gaps or improvement opportunities
• Participate in issue reviews and contribute technical insights to support decision‑making
• Identify and flag recurring failure trends or patterns across multiple devices
• Maintain accurate and organized tracking of all units and investigations in your queue
• Collaborate with mechanical, electrical, quality, product, operations, logistics, and program management teams

Required Qualifications

• 1–3+ years of hands‑on experience in failure analysis, triage, or root cause investigation of consumer electronics (smartphones, tablets, POS systems, or similar hardware)

• Experience performing hardware teardowns and device disassembly

• Working knowledge of electrical engineering fundamentals (voltage, current, resistance)

• Experience using lab equipment such as:

  • Optical microscopes
  • Multimeters
  • Thermocouples
  • Data loggers

• Strong documentation, organizational, and analytical skills

• Ability to work independently and navigate ambiguous technical problems

• High attention to detail with a quality‑focused mindset

Preferred / Nice‑to‑Have Skills

• Ability to read electrical schematics
• Experience with Jira, Snowflake, or Looker

Education

• Bachelor’s degree OR
• 3–5 years of relevant hands‑on experience in hardware failure analysis or related field

Benefit Offerings:

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

The California Fair Chance Act

Los Angeles City Fair Chance Ordinance

Los Angeles County Fair Chance Ordinance for Employers

San Francisco Fair Chance Ordinance

Pay Details: $40.00 to $45.00 per hour

Search managed by: Sharanya Ram

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.