Failure Analysis Technician / Senior

*Objectives and scope of the job*

The FA Technician is responsible for hands-on troubleshooting, analysis, and repair of both PCBA components and complete system sets. The role involves diagnosing failures at the unit level, identifying root causes through physical testing, and ensuring all units (individual boards or finished products) are restored to full functionality within the Manufacturing Lead Time (MLT).

Responsibilities/Accountabilities/Main tasks

• System & PCBA Analysis: Perform functional analysis on complete sets to identify system-level failures (e.g., wiring, connectivity, or mechanical issues) as well as board-level component defects using multimeters and oscilloscopes.
• Assembly & Disassembly: Carefully disassemble finished units to access internal components for analysis and perform professional re-assembly of the complete set following repair.
• Repair Execution: Conduct high-precision soldering for PCBA repairs and perform mechanical adjustments or part replacements for complete unit sets.
• Functional Verification: Conduct final testing on the complete set after repair to ensure the unit meets all operational specifications before being returned to production or the customer.
• Feedback & Escalation: Immediately provide findings to the FA Engineer if a failure pattern is detected in a specific batch of complete sets or if a new system-level defect is discovered.
• NPI Support: Assist during the New Product Introduction (NPI) phase by testing complete units to detect early assembly or design integration issues.
• Data Entry: Record detailed repair logs (symptoms, root cause, and parts replaced) for both boards and complete sets in the Defect Tracker/Excel to support KPI reporting.
• MLT Compliance: Maintain a high efficiency rate to ensure the Manufacturing Lead Time (MLT) is met for all assigned units and system sets.
• Workplace Standards: Ensure the FA area is 5S compliant and that all repairs on complete units are performed under strict ESD and safety guidelines.

Basic Education

Certificate or Diploma in Electrical, Electronics, or Mechatronics Engineering.

Further Education

Basic Soldering and Mechanical Assembly training or IPC-A-610 / IPC-7711/21 Certified.

Experience

• 1 - 2 years of experience in electronics repair (both board and system/box-build level).
• Experience in a "Box-Build" or Final Assembly environment.

Language Skills

Fluent in English and Bahasa Malaysia (written and spoken).

Technical Knowledge and Skills

• Proficient with Multimeters, Oscilloscopes, and hand tools.
• Ability to read Schematics and Assembly Drawings.
• Skilled in Disassembly/Re-assembly of electronic products.

Physical Requirements

• Shift: 12-hour rotating shifts (Day/Night) and weekend overtime.
• High manual dexterity: Ability to handle both small components and larger unit assemblies.
• ESD: Full ESD attire compliance (smock, wrist strap, and shoes).

Interpersonal Skills/ Competencies (Core&Leadership)

Core: Attention to detail (especially for complete sets), Discipline, Teamwork.