Failure Analysis Test Technician

Build what powers tomorrow—join Intervala, where advanced electronics manufacturing meets innovation, precision, and purpose.

Failure Analysis Test Technician

Job Summary & Essential Functions

The Failure Analysis Test Technician is responsible for evaluating returned products, reproducing reported failures, and performing detailed diagnostics to determine root cause and failure modes. This role supports Quality, Engineering, and Customer Support by providing accurate, data‑driven failure analysis and documentation that drives corrective actions and continuous improvement.

• Execute standardized test procedures to reproduce customer-reported issues.
• Perform stress testing and extended evaluations to detect intermittent or hard-to-reproduce failures.
• Determine technical accuracy, operation, and proper sequencing of test procedures
• Provide technical support to customers
• Provide technical reports consisting of relevant test procedures and results
• Conduct component-level inspection and testing to isolate defective parts or systems.
• Troubleshoot and correct malfunctions at the component and subassembly level for most customers and their products
• Perform basic functional testing and diagnostics using multimeters, oscilloscopes, automated test equipment, and other tools, including voltage measurements
• Differentiate between manufacturing defects, component failures, environmental factors, and user-induced damage.
• Utilize interactive software during testing and troubleshooting
• Document test results, rework actions, and quality findings and maintain accurate records of tests and repairs
• Prepare detailed failure analysis reports that include root cause, supporting data, and recommended corrective actions.
• Provide timely feedback to Quality, Engineering, Production, and Customer Support teams.
• Support Quality Engineering in root cause investigations, CAPA activities, and continuous improvement initiatives.
• Communicate clearly with internal stakeholders to ensure accurate customer resolution.
• Maintain compliance with customer specifications, ISO standards, and internal quality procedures
• Maintain a clean and organized work area and follow ESD and safety protocol
• Adhere to General Requirements of Team Members

Knowledge, Skills, & Abilities

• Ability to set up complex test equipment
• Understanding of electronic components, circuits, and tools
• Ability to operate electronic test equipment specifically including digital multi meters
• Ability to read measurement and calibration tools and instruments
• Ability to work in a high volume, high detail work environment
• Ability to work with a high level of accuracy and attention to detail to produce quality results
• Ability to read and interpret job orders, specifications, drawings, schematics, process sheets, and small print for basic assemblies
• Ability to problem solve issues involving multiple variables
• Beginner level in MS Office applications (Word and Excel)
• Abilities listed in General Requirements of Team Members

Required Experience & Education

• High school diploma or GED required; technical certificate or associate degree in electronics preferred
• Technical certification or associate degree in electronics, engineering technology, or related field preferred.
• Experience with electrical/mechanical diagnostics and test equipment.
• Minimum 5 years of related work experience (or demonstrated ability to independently perform essential functions of the job for internal candidates)

Why You’ll Love Working Here

• Competitive pay and great benefits— including medical, dental, vision, 401(k), and paid time off
• Be part of a company that’s growing, changing, and full of new opportunities
• A supportive, team-focused culture where your ideas matter
• Meaningful work that impacts industries making a difference in the world

Intervala utilizes and/or develops certain technologies which are subject to the U.S. Export Administration Regulations (EAR) or the U.S. International Traffic in Arms Regulations (ITAR).

Intervala is required to verify the status of all employees to determine whether each employee is a U.S. Person or a Foreign Person for the purposes of determining if an export authorization is required to approve an employee’s access to export-controlled items, not as a condition for hire.

Equal Opportunity Employer
Intervala, LLC is an Equal Opportunity Employer and value diversity in our workforce. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other characteristic protected by applicable law.

7am - 3:30pm Monday - Friday plus overtime