Family Advisor

Family Advisor

Dayton Memorial Park — Dayton, OH

Job Type: Full-time / Flexible Schedule

About Us

Dayton Memorial Park is a nonprofit cemetery and memorial park serving Dayton families for more than 100 years. Every dollar we earn is reinvested into the long-term care and beauty of the park. Our mission is to provide a peaceful place of remembrance and to support families with dignity, clarity, and compassion.

The Role

We’re hiring a Family Advisor to help families with both pre-planning (pre-need) and immediate-need (at-need) arrangements. This is a relationship-based, B2C role that blends service with consultative guidance. You’ll meet with families, explain options clearly, and help them make decisions they feel at peace with.

Schedule can be full-time, part-time, or flexible for the right person.

Responsibilities

• Meet with families for pre-need and at-need arrangements
• Explain cemetery and memorial options with empathy and clarity
• Guide families through decisions during sensitive or emotional times
• Build long-term relationships and serve as a trusted point of contact
• Maintain accurate records, paperwork, and follow-ups
• Represent Dayton Memorial Park professionally in the community

Qualifications

• Knowledge of cemetery practices/procedures (or ability to learn quickly)
• B2C/B2B sales experience; similar setting strongly preferred
• Compassionate, mature, dependable presence
• Strong communication skills in sensitive situations
• Organized, detail-oriented, timely follow-through
• Comfortable working toward reasonable sales expectations while keeping families first

Why This Role Matters

This is meaningful work in a mission-driven environment. You’ll help families plan ahead or make decisions during difficult moments — and your work directly supports the care and future of a historic community park.

Job Type: Full-time

Pay: From $19.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience:

• Groundskeeping: 2 years (Required)

Work Location: In person