Family Assistant

About the Role
We are looking for a warm, responsible and organized Family Assistant to support a busy working family in Kuala Lumpur. You will make sure the child after-school hours are safe, well-planned and enjoyable. You will also be the family’s main point of contact with her school.

Key Responsibilities:

Child companionship and care

• Make sure she is safe and well cared for at all times, and report any concerns to the parent promptly.

Activity planning

• Get to know her interests and plan a balanced mix of indoor and outdoor activities. Examples: parks, sports, swimming, museums, libraries, art, music, reading and educational outings.
• Prepare a weekly activity plan for the parent, adjusting it for weather, school workload and her energy and mood.
• Book and coordinate enrichment classes, playdates and weekend outings.

School liaison

• Act as the family’s day-to-day contact with teachers and school administration.
• Attend school meetings, events and parent-teacher conferences when the parent is unavailable, and send clear written updates afterwards.
• Track the school calendar, deadlines, assignments, exams and events.

Documentation and administration

• Handle school-related paperwork: forms, consent letters, fee payments, enrolment and re-enrolment, and medical and health records, student pass or visa renewals.
• Keep an organized filing system, both physical and digital, for all of the child’s documents.
• Schedule and accompany her to medical and dental appointments when needed.

Requirements

• Fresh graduate from Bachelor of Psychology.
• Valid Malaysian driving licence and own transport, with a clean driving record.
• Good command of English, Bahasa Malaysia and Mandarin, both written and spoken. Mandarin speaking is required to liaise with family who is unable to communicate in English and Bahasa Malaysia.
• Organized, proactive and comfortable dealing with schools and administrative processes.
• Patient, caring, creative and energetic, with genuine enjoyment in spending time with children.
• High level of discretion and integrity. You will be supporting a senior executive’s family.
• Working hour is Monday to Friday: 3pm to 8.30pm and 1 day of Weekend.