Family Group Decision Making (FGDM) Supervisor

Position:                               Family Group Decision Making (FGDM) Supervisor
**Comparable DFPS Position:**Family Group Decision Making (FGDM) Supervisor
Classification:                        Full-time, Exempt
Reports to:                                  Sr. Manager, Family Support     
Company:                                      Texans Together             

Location:                                     
Regions 6a and/or 6b (Specific work locations will be assigned and communicated as staffing plans are finalized)

Position Description:

The Family Group Decision Making (FGDM) Supervisor provides leadership, supervision, and operational oversight of the FGDM program through a hope-centered approach, including Family Team Meetings (FTMs) and other family-centered conferences. This position manages referrals, staffing, documentation, and program performance, and ensures families are meaningfully involved in planning for child safety, permanency, and well-being. The Supervisor provides consultation on complex cases, promotes effective facilitation practices, and collaborates with families, staff, caregivers, providers, and community partners while ensuring family strengths, culture, dignity, and integrity remain central to the decision-making process.

Primary Responsibilities:

• Supervise, coach, and support FGDM coordinators, facilitators, specialists, and other assigned staff.
• Manage FGDM operations, including referrals, assignments, workloads, conference schedules, and after-hours coverage.
• Ensure Family Team Meetings and other family conferences are completed timely and in accordance with program requirements.
• Ensure families, caregivers, children, youth, and stakeholders are appropriately prepared to participate in the FGDM process, while keeping hope, family voice, and positive outcomes at the center of the work.
• Promote hope-centered, family-centered, youth-focused, trauma-informed, culturally responsive, and equitable practices that support family voice, child safety, permanency, well-being, and positive outcomes.
• Provide consultation on complex cases, family dynamics, safety concerns, conflict, and facilitation barriers.
• Review family plans and program documentation for accuracy, completeness, quality, and timeliness.
• Establish and maintain consistent procedures, workflows, documentation standards, and accountability measures that support clear expectations, staff confidence, and hopeful, family-centered service delivery.
• Monitor performance data, service outcomes, documentation, and compliance with policies and contractual requirements.
• Prepare program reports, identifies trends and service gaps, and recommends improvements to strengthen program performance and service delivery.
• Develop relationships with community providers and tracks resources available to participating families.
• Collaborate with families, TTG staff, attorneys, courts, caregivers, providers, and other internal and external partners to identify resources, address barriers, strengthen services, and improve outcomes.
• Respond to program concerns, complaints, and stakeholder escalations in a timely, professional, and solution-focused manner.

Required Qualifications:

• Bachelor’s degree required. Relevant experience considered in lieu of education requirement.
• Minimum five (5) years’ experience in the child welfare field, including Preparation for Adult Living (PAL), Local Permanency Services (LPS), Foster Care, Conservatorship, or Family‑Based Services.
• At least three (3) years’ supervisory or management experience leading staff, overseeing case workers or supervisory units.

Knowledge, Skills, and Abilities:

• Strong leadership, coaching, and team-building skills with the ability to foster hop-centered practices, recognize strengths, and guide staff toward practical pathways toward improved outcomes.
• Excellent verbal and written communication skills, including the ability to work with diverse individuals.
• Strong organizational, planning, prioritization, and attention-to-detail skills, with the ability to manage multiple programs, responsibilities, and deadlines.
• Strong critical thinking, assessment, and problem‑solving skills.
• Ability to work independently while fostering collaboration across departments.
• Proficiency with Microsoft Windows, web‑based applications, case management systems, and online research and search tools.
• Ability to maintain strict confidentiality and appropriately safeguard client and agency information.

Work Conditions:

• Environment:  Office-based.
• Work Schedule: Monday through Friday during standard business hours
• Travel: Frequent. Reliable transportation required.