ELEANOR DUNCAN ABORIGINAL SERVICES LIMITED
Family Preservation Caseworker
1 month ago
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Important information
Contract type:
Permanent
Location:
Mardi NSW 2259, Australia
Work mode:
Onsite
Published on:
11 September 2026
What they need
Job Title: Family Preservation Caseworker
Job Summary:
We are seeking highly skilled and dedicated Caseworkers to join our Family Preservation team, on the NSW Central Coast. As a Family Preservation Caseworker, you will be responsible for working with children and families for up to 2 years to provide wrap around support services with the aim of increasing safety and decrease risk of harm to help children and young people remain living safely with their parents.
This is a full-time position that requires excellent interpersonal skills, case management experience, knowledge of the Care and Protection Act NSW, and the ability to work collaboratively with diverse individuals.
Responsibilities:
Conduct assessments of children's needs and develop personalised case plans
Provide intensive in home practical support to families including parenting skill development to increase safety in the home
Liaise with families to ensure the best interests of the child are met
Advocate for children's rights and coordinate necessary services such as education, healthcare, and counselling
Collaborate with other professionals involved in the child's life (e.g., teachers, therapists) to ensure holistic support
Monitor progress through regular home visits and meetings with all stakeholders involved including the NSW Department of Communities and Justice (DCJ)
Maintain accurate case records and prepare reports as required in line with organisational guidelines and or legal obligations
Skills:
Proven experience working as a caseworker within a similar role is essential
Demonstrated experience working with Aboriginal children, young people, families and communities
Demonstrated cultural competence and ability to work in a culturally trauma informed framework
Knowledge of relevant legislation governing child protection in NSW
Demonstrated ability to work effectively within transdisciplinary teams
Strong understanding of child development theories and trauma-informed practices
Excellent communication skills (both written and verbal) for effective collaboration with diverse individuals
Ability to assess complex situations accurately while maintaining empathy towards all parties involved
Proficient in problem-solving techniques that promote positive outcomes for children and young people
Highly organised with strong time management ability
Highly developed administrative skills including case note writing, casework summaries and reports where required
Qualifications:
Diploma or Bachelor qualification in social work or related field
Minimum 2 years industry related experience
Previous experience working with Aboriginal communities essential
Clearance of Working With Children Check (WWCC) is mandatory
Satisfactory National Police Check is mandatory
Valid NSW drivers licence essential
Benefits of working with us:
Access to salary sacrifice (up to $15,899 per annum)
Cultural supervision
Additional 3 days leave between Christmas and New Year closure
Professional development and training opportunities
Applicants will be required to answer the following screening questions:
Have you worked with Aboriginal communities in previous roles?
Do you have at least 2 years’ experience working in child protection or community services sector?
Describe your experience in delivering complex case management to Aboriginal families.
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