Family Service Aide

About the Role

Provides general in-home support to clients by assisting with daily living tasks, maintaining a safe and clean environment, and coordinating services as needed. Communicates with clients and supervisors, monitors well-being, and ensures accurate documentation while handling responsibilities professionally and confidentially.

Our Vision:
We envision a sustainable and inclusive community where everyone has equal opportunities to thrive and prosper, driven by collaboration and innovation.

Our Mission:
Mahoning County provides responsive and dynamic services in pursuit of a thriving and equitable community for all who work, live, and visit.

Our Core Values:
Integrity | Accountability | Collaboration | Loyalty | Respect | Excellence | Diversity

Key Responsibilities

· Receive case referrals from Supervisor and contact clients to arrange monthly schedule and determine services needed

· Confirm appointments daily.

· Assist client with creating shopping lists, buy groceries and deliver to the client’s home.

· Gather laundry and wash in client’s appliances or transport to laundromat; fold and put away.

· Clean client’s home, which may include but not limited to dusting, wash, sweep or vacuum carpets and floors, scrubbing; clean and sanitize bathrooms, remove trash, change linens.

· Recognize, upon entry to household, robbery or injured or deceased client, and report immediately to proper authorities; remain on scene as required.

· Thoroughly and accurately document services provided to each client on a timely basis.

· Maintain receipts for purchases made and obtain client’s approval for payment;

· Accept Electronic Benefit Transfer cards, credit cards and checks.

· Be attentive to client’s needs and requests. Return calls to clients and answer inquiries timely and in a professional manner.

· Inform Supervisor or any accidents or damage that may occur during the course of cleaning.

· Complete Random Moment Sampling (RMS) as required.

· Maintain strict confidentiality and appropriately manage sensitive information.

· Maintain files in a neat and orderly manner. Receive and process e-mails on a daily basis.

· Provide back up to co-workers as needed.

· Maintain and increase knowledge and skills through attendance at meetings in-service training sessions.

· Perform additional duties and assignments as requested.

Qualifications

High school diploma or general education degree (GED) and a minimum of six (6) months of proven housekeeping experience. Valid Driver’s License with an acceptable driving record. Must have access to, and use of own transportation.

Why Work for Mahoning County?

Mahoning County offers more than a job — it’s a values-driven workplace where your growth is supported, your contributions matter, and your career helps move our community forward.

· Access a comprehensive benefits package with multiple options tailored to your needs, featuring:

o Healthcare plans day 1 through Medical Mutual of Ohio

o Dental, Vision, and Supplemental Insurance Options

o County-paid Life Insurance

o Flexible Spending Accounts

o OPERS Pension and Deferred Compensation Retirement Plan

o Generous paid time off—including vacation, sick, and personal days

• 13 paid holidays annually

o Tuition Reimbursement Program

o Access to a robust Employee Assistance Program

· Lead transformative initiatives in public service that directly impact the community’s growth and well-being.

· Collaborate with a committed team of professionals and diverse community stakeholders.

· Play a key role in shaping policy, driving economic development, and enhancing quality of life.

How to Apply:

Complete a Mahoning County Application located at: www.mahoningcountyoh.gov and submit along with a cover letter, resume, and references via email to**: [email protected]**. Application information can also be submitted in person at:

Board of Mahoning County Commissioners

Attn: Human Resources Department

21 West Boardman Street, Suite 300

Youngstown, OH 44503

All application information must be submitted by the close of business on Friday September 11 , 2026.

Apply now to lead impactful programs that shape the future of Mahoning County!

This is a bargaining unit position.

Pay: $14.69 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Vision insurance

Work Location: In person