Wood's Homes
Family Support Associate
Skills
23 days ago
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Important information
Location:
Calgary, AB, Canada
Work mode:
Onsite
Published on:
6 October 2026
What they need
We're a not-for-profit mental health centre based in Calgary, with locations across Alberta. Our mission is to build good mental health and well-being so everyone can thrive in their community.
We are looking for four (4) casual Family Support Associates to join our team!
Role Summary
The Family Support Associate is primarily responsible for family support services, such as visit supervision as assigned, to identified children/youth and families in a safe, non-judgmental, and professional manner. Verbal reports may be necessary and this position reports to the Team Leader of the Transportation Program. The Family Support Associate will demonstrate due diligence in being exceptional in the delivery of high-quality services and in meeting the requirements of the Health and Safety Management System at Wood’s Homes.
Responsibilities
- Provide supervision of visits between children and youth with their parents, guardians or others as approved and assigned utilizing COVID safety protocols.
- Communicate in a timely manner any risk issues.
- Provide transport services in conjunction with supervision to children and families as assigned by the department Team Leader or designate.
- Documentation of visits and transportation as required including written reports for supervised visits.
- Maintain current skill levels by attending in-services and/or additional training as required.
- Work with an awareness of health and safety and cooperate towards improved health and safety conditions at work.
- Knows and adheres to the formal and informal agency and departmental goals, standards and policies and procedures.
- Other related duties as assigned.
Qualifications
- Must be 21 years of age or older.
- Must be currently enrolled in—or have completed—post-secondary education in Human Services or related field of study.
- Knowledge of basic child development.
- Responsible, reliable, flexible, dependable, and able to get along well with others.
- Valid class 5 Driver’s License (i.e. not GDL) and a dependable vehicle for work related travel.
- Good verbal and written English language skills.
- Sound judgment, good communication and observation skills.
Why choose us. We are committed to a workplace that reflects the diversity of the communities we serve. We empower and are advocates for our employees by welcoming, respecting and valuing their unique perspectives, backgrounds and experiences. At Wood’s Homes we embrace each other’s differences and strive to learn and grow from them. We sincerely thank all applicants for their interest in this position; however, only those moving forward in the selection process will be contacted.
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