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Family Support Counselor

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Onsite

Family Support Counselor

Cutchins Programs for Children and Families, Inc.

Family Support Counselor

2 months ago

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Important information


Contract type:

Permanent

Salary:

From $41,808 / year

Location:

Northampton, MA, USA

Work mode:

Onsite

Published on:

1 September 2026

What they need


Company Overview
Cutchins Programs for Children and Families, Inc. is dedicated to supporting children and families by fostering hope, resilience, and connection. Through compassionate care and community-based supports, we aim to create safe environments where growth, healing, and belonging can flourish.

FAMILY SUPPORT COUNSELORS NEEDED!

Seeking Full-Time EVENING or OVERNIGHT Shifts!

Work weeks run from Wednesday – Saturday OR Sunday – Wednesday.

Position Summary

Works directly with the managers and shift Leaders and the program team to perform a variety of duties to meet the therapeutic needs of clients and to help maintain safety.

Essential Position Functions

  • Works as a member of a program team to implement therapeutic activities consistent with the program's philosophy, policies and procedures, and the clients' Treatment Plans. This includes knowing the goals specified in each client's treatment plan, and monitoring and reporting behavior changes and progress.
  • Works with the managers, occupational therapy staff, and Sr. Family Support Counselors to plan and participate in daily, recreational, and leisure activities; participates in group and community meetings; teaches all skills related to the client’s treatment plans; assists and supervises clients in all aspects of their treatment program including in home, at activities, appointments and community exposure work connected to the clients' treatment plan as needed.
  • Develops relationships with clients that assist them in growth and maturation, and interacts with other treatment providers and the public, consistent with staff role prescriptions and boundaries, and the client's treatment plan.
  • Participates in therapist, Occupational Therapy and Sr. Family Counselor facilitated psycho-educational and activity-based groups (e.g., DBT, PAYA, sensory modulation). Facilitates practice as needed.
  • Provides the necessary supervision and behavior management to insure client safety, to prevent crises, and to support the achievement of treatment goals.
  • Transports clients in to the community for such things as home visits, recreational activities, vocational placements and community exposure work connected to the client’s treatment plans.
  • Responds to crisis situations to insure client safety in accordance with established program procedures, methods, and practices including: initiating and performing humane restraints with child in care as required; providing first aid, CPR, and other needed care.
  • Communicates all necessary information to managers, supervisors, and co-workers concerning client behavior, treatment, problems, appointments, etc.; necessary shift change information; family contacts and other needed information; and completes written reports, progress reports, log entries, restraint forms, etc. in a timely manner.
  • Thoroughly completes documentation-related expectations in a timely and professional manner.
  • Performs housekeeping duties as assigned.
  • Obtains MAP certification and maintains competence in the ability to perform all MAP-related duties in collaboration with managers, nursing staff, psychiatry, and family support counselors. Remains current with all certification and recertification requirements.
  • Adheres to Cutchins Programs for Children and Families Rules, Standards, Ethics and all other Policies and procedures.
  • Presents a non-threatening and compassionate demeanor to children without exception.
  • Utilizes trauma-informed interventions such as sensory supports, humor, active listening, and clear decisions.

Minimum Requirements for the Position

  • License and/or Certification: CPR/FA (will provide training)
  • Years and Type of Experience: 1 year related experience
  • Must have a valid driver's license in good standing to be able to transport clients on day trips or appointments when necessary.

Other Skills or Requirements: Good verbal and written communication skills, excellent interpersonal skills, general computer skills, valid driver’s license and ability to transport clients in the community

Physical Requirements: Ability to perform physical restraints and participate in recreational activities, visual and auditory acuity to supervise clients, ability to climb up and down stairs, walk, long periods of standing and the ability to drive a car for client needs.

The description above represents the most significant and routine duties of the position but does not exclude the performance of other assigned duties or projects consistent with its essential functions and minimum requirements.

Pay: From $41,808.00 per year

Benefits:

  • 403(b)
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Retirement plan
  • Vision insurance

Experience:

  • Child Behavioral health: 1 year (Required)

Shift availability:

  • Day Shift (Preferred)
  • Night Shift (Preferred)
  • Overnight Shift (Preferred)

Ability to Commute:

  • Northampton, MA 01060 (Required)

Work Location: In person

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