Family Support Worker

Overview
Join our dedicated team as a Family Support Worker, where you will play a vital role in empowering families and safeguarding the well-being of children. This dynamic position offers the opportunity to work directly with families facing diverse challenges, providing compassionate support, guidance, and intervention to promote positive outcomes. Your energetic approach will help foster safe, stable, and nurturing environments for children and their families, making a meaningful difference every day.

Qualifications and Education Requirements:

· Two (2) years of study at a regionally accredited or NYS registered college, university, or business school; OR High School Diploma/GED and two years of experience supporting social services, employment, healthcare, or other closely related program

· Interpersonal communication skills and written skills.

· Effective time management and organizational skills.

· Responsible, self-motivated and capable of managing multiple tasks.

· Working knowledge of computer programs including Microsoft Word.

DUTIES and Responsibilities

· Provide opportunities for parents to improve parenting skills and life skills to prevent placement of children or to reunite the family as soon as possible.

· Services will be provided in a family’s home or at community locations.

· Flexibility with hours is required to appropriately serve a family depending on their availability.

· A community-based, family-focused, child -centered approach will be used in the delivery of services

· Assess family needs and work with the family and caseworker to develop and establish appropriate family support outcomes and service plan goals.

· Use the COS (Circle of Security) Curriculum when appropriate.

· Maintain an average caseload of 8 families (this may vary from 5-12 depending on needs) and provide between 2-8 hours of education per family per week (this will vary depending on family progress).

· Transport families as needed to support outcomes and service plan goals.

· Supervise visits in the home as needed.

· Thoroughly document contacts into the statewide system, within 48 hours of contact.

• Attend required meetings as appropriate for program/agency and be available to testify when needed in court.

· Conduct service plan reviews every 90 days with family and supports to review goals progress and document any concerns pertaining to the child’s well-being.

· Conduct safety assessments as required.

· Assist and perform any other duties as assigned.

ADDITIONAL EXPECTATIONS

· Must have a valid NY Driver’s License, and acceptable driving record with adequate insurance.

· Must comply with all Agency policies and procedures.

· Required to understand and abide by the laws regulations, policies, and procedures that apply to the program or service that you provide.

· Required to report any known or suspected violation of laws, regulations, policies or procedures related to programs, services, agency operations, or personnel of the agency.

· Required to maintain accurate documentation including, but not limited to, purchase orders, petty cash, expenditures, mileage records, and time sheets.

· Attend all trainings as necessary for job performance.

· NYS, OMIG, LENS, VIRTUS background check clearance.

Pay: From $19.00 per hour

Benefits:

• 403(b)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Mileage reimbursement
• Paid time off
• Vision insurance

Work Location: In person