Family Support Worker

Job Overview
To be an appropriate role model to families at the centre and to provide support,

advice, and assistance in the basic care of babies and children. To contribute to

the process of family assessment as directed by the family assessment plan and

work with the current strategies related to each family’s case.

General Duties

• To work collaboratively with families at the centre, supporting them with their individual needs as outlined in their family placement plan.
• To be a consistent role model to families when supporting the care, development, and nurturing of their children during the assessment process.
• To help families participate in the assessment process and encourage them to take part in the classes and activities as required.
• Promote participation and help families to become involved in local community activities relevant to the care and nurture of their children.
• Contribute toward the parenting assessment alongside colleagues and social workers.
• Promote well-being in the centre by ensuring the environment is free from bullying and prejudice and is a fair place to live.
• Involve families and children (where appropriate) in decisions about their assessment and in the plans that are made for them during the process.
• Work co-operatively and pro-actively as part of a team supporting colleagues and the manager.

Specific Duties

• Provide advice and support to families in the centre in line with their placement plans, organisational policies, and good practice requirements.
• Ensure children and families in the centre are safe and protected from harm.
• Establish a nurturing relationship with families to help them progress through the assessment.
• Help families build positive relationships by ensuring the environment is free from bullying and prejudice and is a safe and fair place to live.
• Help families resolve conflicts and manage their behaviour safely and acceptably, and ensure that unacceptable behaviour is challenged and addressed.
• Support families to participate in the local community, participating in activities and helping them make plans for their future.
• Ensure the home’s records are completed to a high standard before the end of each shift and provide written reports for care managers, look after reviews and care planning meetings.
• Attend shifts as required by the staff rota and take part in the on-call rota and the sleep-in rota.
• Undertake training as the organisation requires and take responsibility for continuing professional development.
• Attend and contribute to regular supervision meetings and complete actions from the annual appraisal.
• Work and contribute pro-actively to the team and report any concerns about unacceptable staff conduct or standards to your line manager.
• Adhere to all health and safety and workplace policies.

Requirements

• Experience working with children is essential; familiarity with child development principles is highly desirable.
• Strong interpersonal skills with the ability to build rapport with families from diverse backgrounds.
• Excellent communication skills, both verbal and written, for effective interaction with families and professionals alike.
• Ability to work independently as well as part of a team, demonstrating initiative in problem-solving situations.
• A compassionate approach, with a genuine desire to make a positive impact on the lives of families.
• Flexibility in working hours may be required to accommodate family needs. If you are passionate about supporting families and making a difference in your community, we encourage you to apply for this rewarding position as a Family Support Worker.

Qualifications and Education

• Diploma Level 3 in Residential Childcare or be willing to work towards it.

Experience

• Experience working with children and families is preferred but not essential.

Job Types: Full-time, Zero hours contract

Pay: £12.50-£13.50 per hour

Benefits:

• Free parking
• On-site parking

Work Location: In person