F&B Agent

DESCRIPTION

The Food & Beverage Agent at Sircle Collection is part of the guests’ dining experience during their visit to our Food & Beverage areas. The responsibilities of the Food & Beverage Agent include welcoming and serving guests, providing detailed information about the menus, multitasking, and, together with the team, helping to take our brand to the next level. Our Food & Beverage Agent delivers an excellent overall dining experience for our guests.

To be successful in this role, you must be courteous with our guests and ensure they enjoy their experience. Yfou should also be a strong team player and be able to communicate effectively with your colleagues. Please note that this position requires working afternoon shifts, on public holidays, weekends, or nights.

Finally, you will ensure that our building is safe, clean, and welcoming.

MAIN RESPONSABILITY

• Welcome guests.
• Present the menu and provide detailed information when requested (for example, about the concept of shared dining, ingredients, or possible food allergies).
• Offer menu recommendations upon request.
• Upsell additional products when appropriate.
• Serve food and beverages.
• Maintain a positive attitude with a strong focus on excellent communication skills.
• An F&B Agent with a creative mindset and a 360° service orientation, who supports the team both in back-of-house and in service, with availability for rotating shifts (morning and evening), with particular importance placed on the 6:00 a.m. shift.
• Prepare F&B “mise en place” for breakfast, meeting rooms, room service, etc.
• Prepare simple dishes from a reduced menu (cold and hot dishes, reheating of hot dishes, and simple plating), following recipe cards and presentation standards).
• Communicate and relay order details accurately to the kitchen team.
• Comply with hygiene and food safety regulations during food handling.
• Check the cleanliness and presentation of dishes and kitchen utensils, and report any issues to your manager.
• Intermediate knowledge of liquors and spirits.
• Preparation of classic cocktails and cocktails from the menu (e.g. gin and tonic, spritz, negroni, etc.), following brand recipes and standards.
• Set up tables by placing cutlery and glassware.
• Organize table settings and maintain a tidy dining area.

JOB REQUIREMENTS

• Previous work experience as a waiter/waitress, bartender, or in a similar role.
• Customer-oriented attitude, with patience and attention to detail.
• Excellent presentation skills and punctuality skills.
• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment.
• Active listening and effective communication skills.
• Team spirit.
• Ability to speak Italian and English (mandatory), Spanish and other languages are a plus.
• Flexibility to work shifts.
• Have a ID, Code Fiscale, Social Security number, and a Italian bank account at the time of joining.

Our application procedure

Interested in this vacancy? Press the application button and send us your CV and motivation letter! Our recruiter will contact you within 5 days to let you know if we want to schedule a meeting.

Diversity & Inclusion
We are an equal-opportunity employer committed to fostering a diverse and inclusive culture. We encourage individuals from all backgrounds to apply—we’d love to get to know you.

Retribuzione: €23.795,00 all'anno

Benefit:

• Buoni pasto
• Sconti sui prodotti o servizi dell'azienda

Disponibilità al pendolarismo o al trasferimento:

• 20122 Milano: Poter raggiungere agevolmente la sede lavorativa o avere intenzione di trasferirsi prima di iniziare il lavoro (Obbligatorio)

Esperienza:

• Settore food & beverage: 1 anno (Obbligatorio)

Lingua:

• Inglese (Obbligatorio)
• Italiano (Obbligatorio)

Sede di lavoro: In presenza