F&B Captain / Supervisor

We are seeking a customer and service-oriented Captain / Supervisor to join our operations team at our Restaurants. In this role, you will assist in leading daily restaurant operations, ensuring exceptional service, smooth coordination, and a memorable dining experience for every guest.

Job Responsibilities

• Assist the Outlet Manager / Supervisor in overseeing day-to-day restaurant operations to ensure efficient and smooth service.
• Uphold all service procedures and standards set by the outlet and the Food & Beverage Department.
• Complete all pre-opening preparations and ensure readiness for service.
• Maintain strong knowledge of the menu, including ingredients, preparation methods, and timings.
• Supervise and support team members during shifts, ensuring adequate staffing and high service standards.
• Recommend and promote menu items and specials to enhance the guest experience.
• Assist the Operations Manager in planning and managing restaurant activities.
• Perform cashiering duties and process transactions accurately.
• Manage event orders, ensuring timely preparation and delivery as per guest requirements.
• Conduct weekly inventory checks in line with departmental policies.
• Ensure cleanliness and orderliness of the section both during and after service.
• Uphold high standards of personal hygiene, grooming, and conduct.
• Perform other duties as assigned.

Job Requirements

• 2 to 3 years of relevant experience in the F&B or hospitality industry. (Fresh graduates are welcome to apply)
• Positive attitude with a passion for delivering outstanding service.
• Strong interest in the food and beverage industry.
• Customer service-oriented, results-driven, and a strong team player.
• Excellent communication and interpersonal skills.
• Able to perform well in a fast-paced environment.
• Willing to work weekends and public holidays on a rotating shift schedule.