F&B Executive

1) Administration

• To plan, monitor, update and consolidate all operational related documentation or reports
• Forecasting and planning on budgeting and monitoring on costing and wastages.
• F&B promotional plan and post mortem analysis.
• Staff food handler & typhoid update & expiry date and arrangement with staff health for follow-up injection
• Handle licensing and contracts
• To plan yearly training master list and ensure staffs to attend training accordingly.
• To manage staffs leaves, medical leaves, emergency leaves, annual leaves update.

2) Operations

• To support sales on revenue achievement, promotional planning and execution.
• To oversee in all operational related matters whenever required especially tray lines, All Day Dining and Banquet.
• To oversee in banquet bookings, event setup, meal ordering and coordination with the Kitchen as well as coordinate and support VIP events, banquets and special functions.
• Coordinate departmental meetings, prepare meeting minutes and follow up on action items.
• Support the Assistant Manager / Manager in implementing operational plans, service improvement initiatives and daily operational requirements.
• Supervise, guide and support the Food & Beverage service team to ensure compliance with service standards and operating procedures.
• Support store operations, including stock receiving, issuing and inventory replenishment, whenever required

3) Customer Service

• To handle all customer feedback and provide corrective action to avoid same issues arisen in the future.
• To conduct service & F&B knowledge training to enhance good customer service skills is applied on daily operation.

4) General Hygiene and Food Safety

• To ensure PEST control task is carried out on regular basis.
• To ensure proper PPE is worn during operations.
• To ensure all ISO or tray meal is properly covered at all times.

Job Requirement:

• Minimum Degree holder in Hospitality Management field.
• At least 5 Year(s) of working experience in F&B.
• Administrative work related experience is added advantage.
• Good communication and people management skills.
• Self-motivated with positive attitude.