F&B Executive

F&B Executive

Experience: 4-6 years

Department: F&B

Industry :Hospitality

Location: ECR,Chennai

Immediate Joiners Prefered

Key Responsibilities

• Supervise daily operations of the restaurant, banquet, and other F&B outlets.
• Ensure exceptional guest service and promptly resolve customer complaints.
• Monitor food and beverage quality, presentation, and service standards.
• Coordinate with the kitchen team to ensure timely order preparation and service.
• Prepare staff duty rosters and supervise team performance.
• Train, coach, and motivate team members on SOPs and service standards.
• Maintain cleanliness, hygiene, and safety standards in compliance with company policies.
• Monitor inventory levels and coordinate with stores for stock replenishment.
• Minimize wastage and ensure proper handling of food and beverage items.
• Ensure proper billing, cash handling, and daily sales reconciliation.
• Assist in organizing banquets, events, and special promotions.
• Prepare daily operational reports and support monthly performance reviews.
• Coordinate with housekeeping, maintenance, and other departments to ensure smooth operations.

Qualifications

• Bachelors Degree or Diploma in Hotel Management, Hospitality, or a related field.
• 46 years of experience in Food & Beverage operations, preferably in hotels or resorts.
• Strong knowledge of restaurant, banquet, and guest service operations.
• Familiarity with POS systems and inventory management.
• Good communication and interpersonal skills.
• Ability to lead a team and work efficiently under pressure.
• Flexibility to work shifts, weekends, and holidays.

Required Skills

• Leadership and Team Management
• Guest Relationship Management
• Food & Beverage Operations
• Customer Service Excellence
• Inventory & Stock Control
• Problem-Solving and Decision-Making
• Communication and Coordination
• Time Management
• Knowledge of Food Safety and Hygiene Standards (HACCP/FSSAI)
• Attention to Detail

Preferred Candidate Profile

• Positive attitude with a customer-first approach.
• Strong organizational and multitasking abilities.
• Ability to maintain high service standards in a fast-paced environment.
• Professional appearance and excellent interpersonal skills.