F&B Executive

Job Summary

The F&B Executive will be responsible for supervising and coordinating daily Food & Beverage operations, ensuring excellent guest service, maintaining operational standards, and supporting the F&B management team in achieving departmental goals. The candidate should have strong knowledge of hotel F&B operations, guest handling, team supervision, and service standards.

Key Duties & Responsibilities

• Supervise the day-to-day operations of the assigned F&B outlet/restaurant.
• Ensure smooth and efficient food and beverage service as per hotel standards.
• Welcome guests, understand their requirements, and ensure a high level of guest satisfaction.
• Handle guest complaints and service issues professionally and ensure timely resolution.
• Brief and supervise F&B staff before every shift.
• Monitor staff grooming, hygiene, punctuality, and discipline.
• Ensure proper table setup, mise-en-place, service sequence, and cleanliness of the outlet.
• Coordinate with the Kitchen, Front Office, Housekeeping, Stores, and other departments for smooth operations.
• Monitor food and beverage quality, presentation, and service standards.
• Ensure proper handling of restaurant equipment, crockery, cutlery, glassware, and other operational items.
• Assist in monitoring daily sales, cash handling, billing, and outlet closing procedures.
• Support the F&B Manager in achieving sales targets and controlling operational costs.
• Monitor stock levels and coordinate with the Store/Kitchen team for timely replenishment.
• Ensure compliance with food safety, hygiene, and hotel SOPs.
• Conduct regular checks of the outlet to maintain cleanliness and service standards.
• Assist in training and developing F&B team members.
• Prepare and maintain daily operational reports as required.
• Assist in planning and executing banquets, events, promotions, and special functions.
• Ensure proper coordination during VIP visits, group bookings, and special guest requirements.
• Maintain professional communication with guests and colleagues at all times.
• Ensure all company policies, SOPs, and departmental standards are followed.
• Support the F&B Manager in achieving guest satisfaction, revenue, and departmental objectives.

Required Skills & Competencies

• Strong knowledge of Food & Beverage operations.
• Excellent communication and interpersonal skills.
• Good guest-handling and problem-solving abilities.
• Strong leadership and team-management skills.
• Knowledge of restaurant service standards and hospitality etiquette.
• Ability to work under pressure and manage multiple tasks.
• Good knowledge of hygiene and food safety practices.
• Basic understanding of F&B costing, inventory, and revenue management.
• Good computer and POS knowledge.
• Professional grooming and positive attitude.
• Strong attention to detail.

Educational Qualification

Diploma/Degree in Hotel Management, Hospitality Management, or a related field is preferred.

Experience

3–5 years of relevant experience in Food & Beverage operations, preferably in a reputed hotel, resort, restaurant, or hospitality establishment.

Key Performance Areas (KPIs)

• Guest satisfaction and service quality
• F&B revenue and sales performance
• Staff productivity and discipline
• Food safety and hygiene compliance
• Inventory and operational cost control
• Adherence to SOPs
• Outlet cleanliness and presentation
• Successful execution of events and functions
• Team training and development

Pay: ₹22,000.00 - ₹24,000.00 per month

Benefits:

• Flexible schedule
• Food provided
• Health insurance
• Paid sick time
• Provident Fund

Work Location: In person