F&B Manager

Job Summary

We are seeking a highly skilled and dynamic Food & Beverage Manager to lead our F&B department. The successful candidate will be responsible for overseeing all F&B operations, ensuring exceptional guest experiences, maintaining high service standards, and driving financial profitability through effective cost control and innovative strategies.

Key Responsibilities

• Operational Excellence: Oversee daily operations of restaurants, bars, and banquet facilities to ensure seamless service and guest satisfaction.
• Financial Management: Manage budgets, control F&B costs (COGS), and analyze sales data to maximize revenue and profitability.
• Team Leadership: Recruit, train, and mentor service staff. Foster a positive work environment and conduct regular performance evaluations.
• Menu & Promotion Planning: Collaborate with the Executive Chef to develop creative menus, seasonal promotions, and marketing strategies to attract customers.
• Quality & Hygiene Standards: Ensure strict compliance with health and safety regulations (HACCP/GMP) and maintain cleanliness across all outlets.
• Guest Relations: Proactively engage with guests and handle complaints or feedback with professionalism and a solution-oriented mindset.

Qualifications

• Experience: Minimum 5 years of experience in F&B operations, with at least 2 years in a management or leadership role.
• Language Skills: Excellent command of English (both written and spoken). Knowledge of a third language is a plus.
• Leadership: Strong leadership, interpersonal, and problem-solving skills. Ability to work effectively under pressure.
• Technical Knowledge: Proficiency in Point of Sale (POS) systems and Microsoft Office.
• Education: Bachelor’s degree in Hotel Management, Business Administration, or a related field.