F&B Manager

About: Casetta is a hospitality brand personalizing the boutique leisure experience with elevated service and design. We are a team of hotel lovers with the common goal of breathing new life into storied properties by embracing a localized, timeless design and art focused approach. We balance restoration and renovation, preserving historic integrity while designing with the future in mind. Through curated partnerships and programs, our hotels have unique personalities that engage both locals and guests, creating a memorable experience.

We create and operate hotels in places we love to visit! Our portfolio includes Casa Cody in the heart of iconic Palm Springs, The Pearl Hotel in San Diego, Hotel Marina Riviera in Big Bear Lake as well as The Surfrider in Malibu. Coming later this year we will open Hotel Willa in Taos, New Mexico, and Hotel Lucille in the heart of Los Angeles in the neighborhood of Silverlake. A project in upstate New York in the town of Hudson kicks off this summer. The portfolio is expanding at an intentional yet fast pace.

Reporting to: Restaurant Supervisor-Manager / Restaurant General Manager

Summary of Position: A Restaurant Manager supports the Restaurant General Manager by overseeing daily restaurant operations to ensure exceptional guest experiences, efficient team performance, and a high standard of service and cleanliness. This role involves supervising front-of-house staff, managing workflow, handling guest interactions, and maintaining compliance with health and safety regulations.

Responsibilities:

• Oversee daily restaurant operations to ensure smooth and efficient service.
• Supervise and support front-of-house staff, including hosts, servers, bussers, and bartenders.
• Assist with staff training, coaching, and performance management to maintain service standards.
• Ensure excellent customer service by addressing guest concerns, resolving issues, and ensuring guest satisfaction.
• Monitor table turnover, reservations, and seating to maximize dining room efficiency.
• Enforce health, safety, and sanitation standards throughout the restaurant.
• Assist in inventory management, ordering supplies, and ensuring stock levels meet operational needs.
• Coordinate with kitchen staff to ensure timely and accurate food delivery.
• Assist with creating staff schedules and adjusting shifts as needed to meet business demands.
• Conduct pre-shift meetings to communicate daily specials, promotions, and service goals.
• Handle cash, process payments, and oversee daily reconciliation when necessary.
• Support the restaurant manager in administrative tasks such as reporting, payroll, and maintaining records.
• Promote and enforce company policies and procedures.
• Help plan and execute special events, promotions, and private functions.
• Foster a positive work environment, ensuring teamwork and effective communication between front and back of house.
• Step in to assist with service when the team is short-staffed or during busy periods.

Requirements:

• Strong leadership and team management skills.
• Excellent communication and problem-solving abilities.
• Knowledge of restaurant operations, including food safety and service standards.
• Ability to multitask and work efficiently in a fast-paced environment.
• Previous experience in restaurant supervision or hospitality preferred.

Physical Requirements:

• Prolonged periods standing or walking.
• Must be able to lift, bend, stoop, climb, reach, and lift up to 50 pounds at a time.

Note: This job description is not intended to be a contract for employment, and the employer reserves the right to make any necessary revisions to the job description at any time.

The job description will also include any other tasks as directed by the Company.

Job Types: Full-time, Part-time

Pay: From $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Work Location: In person