F&B Operation Manager

Our client Smart Legacy Sdn Bhd is seeking a F&B Operation Manager to join their team!

What you'll be doing?

• Manage Operations: Oversee the day-to-day activities of the shopping mall's food court, ensuring smooth operations and meeting customer expectations.
• Optimize Workflow: Implement best practices to enhance efficiency, reduce wait times, and elevate the customer experience.
• Lead the Team: Attract, recruit, and train a talented team, providing guidance and coaching for consistent performance.
• Foster Positive Culture: Create a work environment that promotes teamwork, motivation, and exceptional service.
• Ensure Compliance: Adherence to health and safety regulations, and address any tenant concerns effectively.
• Resolve Issues: Handle customer complaints and disciplinary matters with professionalism and efficiency.
• Continuous Improvement: Review operations regularly and propose improvements to enhance overall performance.

Who are they looking for?

• Educational Background: Candidates with a Bachelor's Degree or equivalent in Marketing or related fields are encouraged to apply.
• Work Experience: At least 3 years of experience in a managerial role within the food and beverage industry is required.
• Language Proficiency: Proficiency in English, Bahasa Malaysia, and Chinese is advantageous for effective communication with tenants and customers.
• Leadership Skills: Strong leadership abilities to inspire and guide a diverse team.
• Analytical Skills: Good problem-solving and analytical skills to optimize operations and achieve targets.
• Communication Skills: Excellent interpersonal and negotiation skills for effective tenant and staff management.
• Positive Attitude: A proactive and responsible approach to work.
• Food Safety Knowledge: Familiarity with food safety regulations and hygiene practices.
• Willingness to Work Shifts: Ability to work shifts to accommodate the operation's needs.

Why should you consider this opportunity?

Our client offers an attractive remuneration package and other benefits, such as:

• Competitive salary
• Opportunities for career growth and development
• A dynamic and supportive work environment

How to apply

Ready to join this role? Click Apply now to submit your resume and share your availability and expected salary with us!

We welcome candidates from all backgrounds to apply and be part of our vibrant team!

All information received will be kept strictly confidential and will be used only for employment-related purposes.

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