F&B Operations Manager

We are looking for an experienced, hands-on Operations Manager to lead our fast-paced nightlife operation, drive service excellence, keep the energy high and deliver a great customer experience while managing team performance, costs and profitability.

Key Responsibilities

• Oversee daily operations and ensure smooth, consistent service.
• Lead, motivate and develop the team while managing manpower, scheduling, performance and labour costs.
• Recruit, train and coach staff to maintain a strong team.
• Drive excellent customer service, satisfaction and retention.
• Monitor sales, P&L, operating costs and profitability, and implement cost-control measures.
• Manage inventory, purchasing, stock control, cash handling and POS procedures.
• Conduct operational and service quality checks and ensure compliance with company, safety, hygiene and regulatory standards.
• Identify operational issues, manage risks and implement practical improvements.
• Work with management and other departments on reporting, initiatives and business development.

Requirements

• Minimum 7 years of relevant F&B, bar, club or hospitality experience, with proven staff management experience.
• Strong leadership, communication and people-management skills.
• Good understanding of operations, inventory, labour and cost control.
• Strong problem-solving, decision-making and customer service skills.
• Energetic, adaptable and comfortable in a fast-paced, late-night environment.
• Minimum ‘O’ Level with good English proficiency and working knowledge of POS/operational systems.

Compensation & BenefitsWe offer a competitive salary and comprehensive benefits, including employee discounts and other benefits. Additional incentives may be available based on performance and company policies.

Job Type: Full Time
Salary: SGD 4,000 – 5,000