F&B Restaurant Sales Assistant/ Administrator

WE TAKE YOU ABOVE BEYOND

Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.

Job Responsibilities

Events and Sales

• Support the Restaurant Sales Manager in handling inquiry calls on a timely basis
• Identify new target enquiries leads by prospecting both internal and external stakeholders
• Assist with client meetings and site recee’s when required
• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards
• Be familiar with services/features at our restaurants to respond to guest inquiries accurately
• Meet with clients on the day of the event
• Read and understand BEOs and Resumes
• Ensure client files are kept organized and current with all required information
• Meet with potential clients, understand their requirements, and work closely with restaurant teams to deliver and execute the event
• Proactive in recommendations and suggestions to deliver a win-win situation for client and the restaurants executing the event
• Prepares all special event contracts, charge the necessary deposits, and ensure deposits and full payments are received by the required deadlines, in accordance to Finance and Compliance’s teams’ SOPs

Restaurant Reservations System

• Work closely with the various stakeholders such as the call centre team and restaurant host team on any synchronization required for reservations. Be the main conduit for all communication between various teams
• Work closely with restaurant management team to support their reservation process and maximize their bookings

Job Requirements

Education & Certification

• Diploma/Degree in hospitality or related field preferred

Experience

• Proven experience as a sales executive, with minimum 2 years of experience
• Basic knowledge and understanding of Food and Beverage
• Administration knowledge of F&B operations, proficient in Microsoft Office programs.

Other Prerequisites

• Demonstrates a collaborative and team-oriented approach, with a commitment to open communication.
• Good communication skills, both written and oral
• Flexible with working hours and able to support events and operational needs as required by the business.
• Proficient in English; proficiency in additional languages is an advantage.
• Maintains a well-groomed, professional appearance

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.