F&B Sales Manager

Here’s your Journey with Sheraton Hong Kong Hotel & Towers

Sheraton Hong Kong Hotel & Towers is one of Marriott International’s 30 renowned hotel brands. As the world’s leading hospitality company, we offer unmatched opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration.

At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another – and are driven to make things better. We love what we do, and we give it all we’ve got – on property and off. When guests stay with us, it’s not just a room with a bed that they’re buying. It’s an experience. We’re looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with Sheraton.

The Sheraton Hong Kong Hotel & Towers located in the heart of Kowloon’s business and entertainment district along Victoria Harbour, the hotel is steps away from subway stations is currently hiring candidates for the vacancies.

So, we ask, where will your journey take you?

To drive sales for the hotel’s food & beverage restaurants and lounges and develop potential clientele throughout the hotel. To focus on maximizing revenue, building client relationships, and promoting exclusive hotel membership programs (Bonvoy and Club Marriott).

Sales & Business Development

Proactively generate leads and secure sales for the hotel’s restaurants, bars, and event spaces.

Achieve F&B outlets sales target set by the F&B Management

Identify and target new business opportunities, including corporate clients, private events, and social gatherings.

Develop and implement strategic sales plans to achieve and exceed revenue sales targets.

Build and maintain strong relationships with key clients and stakeholders.

Conduct client visits and site inspections to promote F&B offerings.

Event Management & Coordination

Prepare sales proposals and follow up with clients on business opportunities

Ensure all guest enquiries are follow up within 48 hours

Record all business leads with status, and reasons for Lost of Business for analysis

Arrange on site visits to secure business and entertain clients if needed

Prepare Banquet Event Order for confirmed business

Collaborate with the events and operations teams to ensure seamless planning and execution of events.

Greet and receive organizers prior to the function to ensure that everything is in order and that customers are satisfied with the set-up. Ensure that function details on the signage are correct.

Supervise every function until the main course is served. Check accuracy of the bill when required.

Provide on-site support during major events to ensure client satisfaction.

Follow up with clients after the event to ensure food & beverage and service is satisfactory and obtain feedback.

Attend Wedding Expo with Event Team for business leads

Prepare monthly Sales Activity Report and review with F&B Management on a weekly basis

Liaise with Executive Chef / Chef de cuisine and/or Venue Managers to ensure all menu proposals and beverage list are updated and current

Feedback to manager for guest comments and actively involved in improvements.

Membership Promotion

Actively promote for Club Marriott and Marriott Bonvoy membership programs.

Educate clients on the benefits and privileges of membership, encouraging sign-ups and renewals.

Market Analysis & Reporting

Conduct regular market research to understand trends, competitor offerings, and client preferences.

Provide sales forecasts, business reports, and pipeline updates to management.

Analyze sales data and recommend strategies to optimize F&B revenue.

Cross-Departmental Collaboration

Work closely with the F&B Marketing to develop promotional campaigns for F&B outlets.

Coordinate with culinary teams to design innovative dining experiences that attract guests.

Job Requirements

Holder of University degree or above in Hospitaility, Business Administration or related field

Minimum 3-5 years of experience in F&B sales

Good command of both written and spoken English, Chinese and Mandarin

Strong knowledge of Hong Kong’s hospitality and dining market.

Proven track record in achieving sales targets and driving revenue growth.

Excellent communication, interpersonal, presentation, and negotiation skills.

Strong organizational and problem-solving abilities.

Self-motivated, energetic, and able to work under pressure.

Proficiency in Microsoft Office

Interested parties please send your full resume stating your current and expected salary to the Human Resources Department.

Attractive remuneration and promising growth opportunities within Marriott International will be offered to the right candidate including competitive salary, year-end incentive, medical & dental scheme, life insurance, annual medical checkup, free duty meals, discounted room rate at Marriott properties, comprehensive training & development programs.

• Information provided by you will only be used for consideration of your application for the relevant position.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Full-time,Permanent